We have a 3rd party security scanner tool that crawls our site.  They are filtered out of our data set using our bot rules.  However, we are still billed for all of the server calls even though the traffic is flagged as a bot.  Is there anyway to turn off the image request so we will not be billed f...

We are capturing this value in a eVar: {wt-graphic}{pt-t-shirts}{al-ASpot}{ct-backtoschool}{aid-23894765}*We wanted to use Rule Builder to extract the different values within the braces ( {} ) and put them in a classification. *We have written the Regex that can isolate the values. Our problem is th...

When I do a break down my screen resolution of 1366 x 768 by Browser Width - Bucketed I am seeing 2-3% of my traffic fall into the 1500 to 1599 bucket.  Any clue how this possible?  Looking at Device Type of Other only (assumed to be desktop). 

I accidentally created a marketing channel rule I want to remove.  Is there any way to remove it?  Just got off the phone with client care and they said there was no way to delete it and my only option would be to clear out the rules in the config. and move to the bottom of the process rules list.  

Ever since the release Ad-Hoc analysis has not worked.  I have re-installed Java to ensure I am on the latest version and have launched from the web UI.  When you try to run anything it does nothing.  It will also not let you close the tool, you have to close via the task manager.   Anyone else havi...

Now that calculated metrics are "share-able" If I have segment built into a calculated metric and share with co-worker A.  However, co-worker A does not have the segment shared with them. Does the calculated metric still work for co-worker A? 

The experience on our site is if you add a product to your cart it takes you directly to the cart page.  The scAdd event fires on the cart page in the global events area.  The only s.products we are capturing on the cart page is the one that is added to cart (currently).  We are looking to change wh...

I scoping to create a list var for values filtered by.  Ex. the list var tag would capture "Mens,T-Shirts,Small,Blue" and write each one in as a value.  I plan to setup a classification within the list var to group together gender,department,size,color.Am I able to break down sections of the the cla...

We have a hourly report that runs out of report builder.    It runs on about a 1 hour delay (i.e. the reporting coming thru at Noon will not include the 11am hour because the report kicks off exactly at noon and the data has not been processed completely for the 11am hour.   Idea is either.... A.  A...