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kc2cheng
kc2cheng
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  • 23-11-2022
    @Sugumar_Chandrasekar I reposted your question in the Analytics community and they should be able to assist you better because they are the experts in this area. https://experienceleaguecommunities.adobe.com/t5/adobe-analytics-questions/post-visid-high-low/m-p/559486#M40423

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  • 23-11-2022
    Hi, I am reposting this question from the mobile community: https://experienceleaguecommunities.adobe.com/t5/adobe-experience-cloud-mobile/post-visid-high-low/td-p/559028 Customer wants to know under what condition post_visid_high/low can be set to null. And when those values are null, can we consid...

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  • 22-11-2022
    Further reading into the documentation, post_visid_high/low should be setup properly in the case when aid or mcid is present. Can you see the type from visit_type? I might need to dig into more to explain why post_visid_high/low are null.

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  • 21-11-2022
    @Sugumar_Chandrasekar Thanks for reaching out. The visid_high & visid_low columns are based off the 'aid' value. For more information on why these value are null, please refer to: https://experienceleaguecommunities.adobe.com/t5/adobe-experience-cloud-questions/how-does-marketing-cloud-id-service-an...

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  • 09-02-2022
    @Deleted Account Sorry for the confusion. The embedded video is outdated. The AEP SDK is the latest.

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  • 03-12-2020
    @francescap28994 You can find the platforms we are currently supporting through our SDK here: https://aep-sdks.gitbook.io/docs/resources/upgrading-to-aep/aepvs4x#os-platform-support. Most of the smart TV and set top boxes are browser based, the JS SDK through Adobe Experience Platform Launch (https:...

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  • 20-03-2020
    Hi, The log message doesn't show anything wrong with Analytics. The reason why you are getting is 304 is because the JSON file hasn't been modified since the previous transmission. Thanks,Stephen

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  • 25-09-2019
    Hi Varun,There is no need to deploy the mobile services acquisition configuration file in your app. If we were using mobile service, you need to install the mobile service extension in Launch. From there, you will be able to select the mobile services app. And the rest is to follow the Mobile Instal...

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  • 19-09-2019
    Hi,To investigate, can we get more information:1. Was the app using a earlier version of the Adobe Mobile SDK before 4.17.2?2. Does it happen in all Android devices or specific Android version?

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  • 04-10-2018
    Can I get a better understanding of the use case you are covering when using the custom visitor id? I assume you are mainly using that for cross device tracking in Analytics. The setUserIdentifier API is removed from the latest SDK because we are talking to the Analytics team on the best solution to...

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