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bonpb
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Joined the community 21-07-2010 11:47:06 AM
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My Workbench has lost connectivity to my repository
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- Adobe LiveCycle
Most of our forms are no longer showing up in our Workbench instances. There are 4 out of about 50 forms that we still have access to and we cannot get to any of our processes. I can view all the files in the repository using IE and our reports still run but we can't access them to make any changes.Any help or advice would be greatly appreciated.We are running LC ES2 on a Windows R2 box with a SQL Server 2008 DBHere are the errors we are seeing:2012-08-21 13:46:00,581 WARN [com.adobe.idp.common....

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Routes not being followed after upgrade from ES to ES2
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- Adobe LiveCycle
We are upgrading from ES to ES2 and now our routes are not working.We have 2 routes leaving an AssignTask operation, Deny and Approve. The users get assinged their form, they make any required changes, and then click one of these buttons to complete the process. In ES this works fine. In ES2 they can see the buttons, but when they click them the route is not being followed and the process remains stuck at the AssignTask operation.If they close the form they can use the approve or deny icons on t...

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Re: Form renders in separate window
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- Adobe LiveCycle
The versions of the software are the same.By routing buttons I'm refering to two different buttons we have added to the form, one for 'Approved' one for 'Denied'. Depending on which one they pick they follow different paths in the process. I hope I'm using the proper term for the buttons.The issue is that when the form displays out of the browser the buttons are pushed off the screen. We are not able to move the screen so we can't get to the buttons.Thanks again

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Re: Form renders in separate window
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- Adobe LiveCycle
That was the first thing we checked. Adobe Reader is set to render in the browser.Any other ideas?

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Form renders in separate window
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- Adobe LiveCycle
Some users are having an issue where their forms are rendering out of the browser and they don't have access to the routing buttons. The users that have this issue have it consistently (user A will always have the issue) but other users with the same versions of software will not have problems (user B can use the tool normally)Specifically we are using Livecycle 8.2Acrobat Reader X 10.0 ( we have the option checked to render in the browser)Internet explorer 8.0.760Any help would be greatly appre...

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Re: Options to track PDF usage
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- Adobe LiveCycle
Thanks for your help.

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Options to track PDF usage
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- Adobe LiveCycle
We would like to know how often and who is opening our reports after they've been distributed. We distribute the reports in several ways, through a web site, by e-mail, and through an FTP site. Tracking the hits to the web site is done and the e-mail has a link that requires a log-in so we capture that, but what can we do about FTP and usage after they have left our system?Any ideas on how to best implement this? Is it possible?

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Re: Issue with Events
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- Adobe LiveCycle
I have gotten the username by using the findUser function but I am not able to get the report name. This information is held in a string variable named ... wait for it ... ReportName. How do I access that variable from the taskClaimed process? Thanks for all the help

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Re: Issue with Events
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- Adobe LiveCycle
Thanks $Nith$, I got that to work. Sorry for the delayed response, I took a fews days vacation.I am now trying to pass data, specifially the reportName and the user that claimed it. I am just starting to look at that and have not search the help or forums yet.

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Re: Issue with Events
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- Adobe LiveCycle
What I want to do is use an activity to write to a log when a task is claimed from a group. I would like to have the name of who claimed the task but at this point that is just for bonus points.I have an activity that will write to my log (we use copies of this on several other steps). I want to use that activity to write a message to our log when a task is claimed. We create our reports and assign them to a group. I want to use our log writer activity when the report is claimed from that group....

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Re: Issue with Events
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- Adobe LiveCycle
When I remove the start point the process still fails. It seem to be when I add an event to a user block that causes the issue. I simply want to call an activity that writes to a log when the task is claimed.To answer your other questions, I am using a xpd and it is specified in a variable.Thanks for your help.

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Re: Issue with Events
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- Adobe LiveCycle
I am having the same issue.  Did anyone get this resolved?Thanks

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