since ‎25-07-2014
‎02-03-2021
ananya_kuthiala
Employee
Re: How to turn off delivery retry
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amritakedia_epsilon

amritakedia_epsilon
- Adobe Campaign Classic
If you change the Validity Limit property of the Delivery to 0 . Then retry will not happen

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Re: Adobe Campaign Classic - Sequences Exhaustion
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ananya_kuthiala

Employee

ananya_kuthiala
- Adobe Campaign Classic
Hi @OlgaPOE You can do that via generic query editor too with the following steps Click next 2-3 times until you see the following screen and then click on "Start the preview of data" Regards,Ananya Kuthiala

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287

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1

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Re: Error while upgrading to 6.1 build 8985
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Prasanna_Soni

Prasanna_Soni
- Adobe Campaign Classic
After stopping on web server Do i need to re-run the command on app server "rpm --nodeps -Uvh nlserver6-v7-9032-x86_64_rh7.rpm"

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Re: How to create segments in Adobe Campaign Standard (ACS) - Reporting
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vishalm18836962

vishalm18836962
- Adobe Campaign Standard
Use this link please https://docs.adobe.com/content/help/en/campaign-standard/using/developing/adding-or-extending-a-resource/configuring-the-resource-s-data-structure.html#defining-sending-logs-extension

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407

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Re: ACS- Delivery without storing in DB.
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chan2111

chan2111
- Adobe Campaign Standard
I am looking for this in campaign standard.

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Re: Issue deploying email
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ananya_kuthiala

Employee

ananya_kuthiala
- Adobe Campaign Standard
Hi @charlinew82228857This error usually comes when the block that was put in the text version does not have any content which is why system is returning the error, so either you can remove the block from the template and recreate the delivery or add data in the text block to use so it will not display the same error again.I hope it helps !!!Regards,Ananya Kuthiala

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Re: oldest build version of Adobe Campaign Classic runs in windows server 2016
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ananya_kuthiala

Employee

ananya_kuthiala
- Adobe Campaign Classic
Hi Kausik B​Adobe no longer provide any build older than V7 9032 for installation or upgrade in general hence i would not recommend installing any older build for example 8932.8850, etc. Also there have been security patches added to 9032 hence any build prior to that is not an good option to proceed with. Here is the link for release notes which tells you about enhancements and security patches available in new build Release 19.1 Regards,Ananya Kuthiala

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Re: Engagement Splits - Sending to recipients that didn't open email
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ananya_kuthiala

Employee

ananya_kuthiala
- Adobe Campaign Standard
Hi @isaiahh43009223Here is the link from product documentation for the same Configuring filter definition Also used case documented similar to your requirement Retargeting non-openers Regards,Ananya Kuthiala

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Re: Error while updating the database.
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ananya_kuthiala

Employee

ananya_kuthiala
- Adobe Campaign Standard
Hi pradeepn30031990​You should try using change dimension activity to update the records successfully. Here is thelink from documentation explaining what the activity does https://final-docs.campaign.adobe.com/doc/AC/en/WKF_Repository_of_activities_Targeting_activities.html#Change_dimension Regards,Ananya Kuthiala

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Re: Delivery Logs for Test Profiles
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BraullioSoares

BraullioSoares
- Adobe Campaign Standard
Hi ananya_kuthiala​, thanks for getting back to me. I appreciate your detailed response. Thanks again

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Re: Requirements of the system to use adobe tool
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ananya_kuthiala

Employee

ananya_kuthiala
- Adobe Campaign Standard
Hi komal76​Adobe campaign standard is Saas based solution hence works via browser and cannot be installed locally so your current hardware configuration should be sufficient.For Adobe camapign classic if you plan to install it locally to learn and explore than 4gb of ram plus an i3 processor would be sufficient enough plus 80 gb of free disk space on Hdd.Adobe campaign classic server or console cannot be installed on Mac as it only supports windows,CentOs,Debian and RHEL. Here is the document fo...

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Re: Push notification for react native android application
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ananya_kuthiala

Employee

ananya_kuthiala
- Adobe Campaign Standard
Hi rohank32503627​Are you talking about a demo version of Adobe Campaign standard or does your organization already has licensed version ? There are 2 ways of creating android push notification.1 - Configuring a mobile application using SDK V42 - Configuring a mobile application using Adobe Experience Platform SDKsIf you are not able to access Mobile app channel in ACS than it might not be enabled for your instance and needs to be done but firstly depends on if you have a demo instance or referr...

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Re: Forbidden Error while using SOAP web service For Message Center
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ananya_kuthiala

Employee

ananya_kuthiala
- Adobe Campaign Standard
Hi akshayk88446729​This problem comes due to whitelisting issue between apache and web server in my opinion. If your message centre/execution instance is hosted by Adobe then please raise a support ticket as 0:0:0:0:0:0:0:1 would need to be whitelisted in LAN security zone and user/password needs to be set to true.In the below format :

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Re: QUE-370005 Pre-defined filter 'FLT12" no longer exists in the database. Cannot complete the query
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ananya_kuthiala

Employee

ananya_kuthiala
- Adobe Campaign Standard
Hi jennyf54893966From the error it appears that delivery/workflow would be setup to use a pre defined filter which has internal name FLT12. You need to review your delivery and check if anywhere that filter is referred and remove it or check the workflow as well.Here is the link on how you create it as well in case you would like to know more on this topic Creating predefined filters Regards,Ananya Kuthiala

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Re: Add 'urlPermission' in 'serverconf.xml' data schema
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ananya_kuthiala

Employee

ananya_kuthiala
- Adobe Campaign Standard
Hi somasundaramhalduraiNot possible as of now. You would need to make changes directly in the server configuration file.Regards,Ananya Kuthiala

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2.2K

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Re: Email smtp check
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ananya_kuthiala

Employee

ananya_kuthiala
- Adobe Campaign Standard
Hi sr508​As far as i know Campaign cannot validate if a email address is valid or not however there are few websites which i think can. Now in order to check if an email has been sent or not to a particular recipient, you can open the delivery and click on delivery tab and there you can see if the email has been successful or not. If an invalid user is targeted then then status for that user will be failed and reason column will show the text. For example mailbox does not exist, invalid user, et...

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Re: Send a proof error - SOP-330011 Error while executing the method 'Play' of service 'nms:delivery'.
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ananya_kuthiala

Employee

ananya_kuthiala
- Adobe Campaign Standard
Hi akramullak35861785​Is this test done on your local machine or a production server ? From the error it appears instance is not able to communicate with the tracking server. Was the tracking ever setup on this server ? Are you able to ping the tracking server outside campaign but from the same machine ?If this is a sandbox machine then while creatng delivery click on the tracking/images link in the delivery screen and un check tracking in order to send out the email delivery.Regards,Ananya Kuth...

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Re: Where are delivery indicators statistics calculated in Adobe Campaign?
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ananya_kuthiala

Employee

ananya_kuthiala
- Adobe Campaign Classic
Hi salvdangelo​personClick is calculated with the following formula Indicator descriptionTotal number of @source-ids for which the URL category equals "Email click".Indicator calculation formulaCountdistinct(Iif([url/@type]=1, @source-id, 0))Documentation that would help - https://docs.campaign.adobe.com/doc/AC/en/RPT_Accessing_built-in_reports_Reports_on_deliveries.htmlRegards,Ananya Kuthiala

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1.7K

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Re: File transfer error: Unsupported protocol
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DavidKangni

MVP

DavidKangni
- Adobe Campaign Classic
accordind to the log, Your public key authentication key failed

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Re: Adobe Campaign Standard
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ananya_kuthiala

Employee

ananya_kuthiala
- Adobe Campaign Standard
Hi isib65003967​You can refer to the following documentation for creating and managing users in ACS https://helpx.adobe.com/campaign/standard/administration/using/managing-groups-and-users.htmlAdobe Campaign Help | Managing groups and users Regards,Ananya Kuthiala

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1.3K

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Re: Adobe Campaign Architect Certification 9A0 -393 Query
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ananya_kuthiala

Employee

ananya_kuthiala
- Adobe Campaign Standard
Hi Gaurav.Behl​The Architect exam covers Adobe Campaign Classic only as of now. When i appeared for the exam last year it included questions on V6 only however recently the exams have been revised hence might have questions related to V7 as well.In terms of the topics covered you should prepare about the various deployment types , Server/DB configuration, Security.Regards,Ananya Kuthiala

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Re: Report of total email send to individual domains
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ananya_kuthiala

Employee

ananya_kuthiala
- Adobe Campaign Classic
Hi Yashank P​If you are referring in ACC then there is an out of the box report called Broadcast statistics which by default shows AOL,Yahoo,Microsoft , Gmail domain volume. if you need to add other domains then you can specify them under enumerationsRegards,Ananya Kuthiala

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Re: Litmus integration with Adobe
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ananya_kuthiala

Employee

ananya_kuthiala
- Adobe Campaign Standard
Hi RaulOcana​Litmus is a paid feature hence it would be good to check if its included in your contract.Then it actually depends on what flavor of campaign are you using ACC or ACS. If you are using ACC then what is the architecture type ( Fully hosted with Adoe or Marketing instance is hosted by you and mid server is hosted by Adobe ) In general to activate Litmus on Marketing instance following steps are required assuming you host the marketing instance and Adobe hosts the mid instance and once...

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Re: Adobe new domain set up request
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ananya_kuthiala

Employee

ananya_kuthiala
- Adobe Campaign Standard
Hi RaulOcana​It works with both of them ideally but i have not seen anyone delegating a primary domain as once delegation is done that domain/sub-domain should not be used anywhere else.Regards,Ananya Kuthiala

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Re: Not receiving mail in adobe campaign standard
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suvabratadas

suvabratadas
- Adobe Campaign Standard
HI Vinay,Can you please put some light on the issue resolution. We are also facing the same issue in our sandbox. How it got resolved, what configuration changes need to be carried out.Thanks,Suvabrata

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Re: hello everyone
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DavidKangni

MVP

DavidKangni
- Adobe Campaign Classic
You have probably duplicate on your reconciliation key used for the update

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Re: Images not displayed after Campaign update
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marjoriej497634

marjoriej497634
- Adobe Campaign Standard
Same issues here. Our images may or may not load after importing them, then 10 minutes later the ones that didn't load are showing up and another one that seemed to load fine is now broken. We're working with support but haven't made any progress.

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Re: Send number of query result in a Alert activity
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maurizio_coro

maurizio_coro
- Adobe Campaign Standard
Thanks a lot!

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1.3K

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Re: Resend delivered message
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ravitejagundu

ravitejagundu
- Adobe Campaign Standard
Hi Ananya Kuthiala​I need one more help on this. Can we automate this process, instead of copying the data from old delivery. Or can we send the same delivery again by writing a query in the workflow?Is it the same process for message center messages also?Thanks,Raviteja Gundu

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Re: ACS: Special characters in subject line?
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ananya_kuthiala

Employee

ananya_kuthiala
- Adobe Campaign Standard
Hello nicolais56285807​Yes you can use them in the subject line. UTF -8 characters work in the subject line and render absolutely fine in mailbox. Below are the screenshots of the sameRegards,Ananya Kuthiala

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926

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