I think you can try to disselect the "Try OpenOffice as fallback converter" in theHome > Services >LiveCycle PDF Generator ES2 > File Type Settings > Edit File Type Setting: Microsoft WordOf cause the standard and the defaults in the LC can not be modified directly , you can modify one of them and s...

Hello ,    I tried to develop a component and have deployed it on the server , there is an operation in it and return a java.lang.List value , now I drag an activity and define the activity using the component , and I define a list varible to save the output result from the component , but it report...

Hi Paul , thank you very much ! I've got it .we did a lot of test on user management a long time ago , and I found that most of the users had the right  "ContentSpace User " , that is the cause which make me puzzled . Now , I remove the right for some users , and it can work correctly now .Thank you...

Thanks a lot Paul . That's really what I want , but would  you like to describe more details on this? I 've tried as followed picture:but it still doesn't work , anyone who can access the workspace can still start this process .Thanks a lot !EvanJan

   Hi , we want to assign some processes to some appointed people / roles to start , What shall we do ? I tried in the console Home > Services > Applications and Services > Configure [Process Name]/Processes/[Application Name]  ,the securiy setting , and I add principals , but it doesn't work , stil...

I think you'd better to read the log of the application server and the event records in the console , perhaps there is some help . You can check whether there is events show that the office documents have been secured or not .

Hi Steve ,    The enterprise support has reproduced this case now , I think perhaps there is some bug with the plug-in on Windows 7 or there is some bug with ES2 - RMS . The enterprise support is consulting with escalation team for workaround/solution .    Thanks a lot for your help !Evan

The Error message is just like the following:

Hi Steve    Thanks a lot for your help !    But perhaps I did't emphasize that all the protected office documents can work normally on WinXP machines , but sometime do not work on WINDOWS 7 (JUST WINDOWS 7 OS ) .  the documents protected by the plug-in can be opened normally on all the platforms  in...

Just addition: I tested with EJB mode , this case still exists .Now , we have tested in : Win 7 + Office 2007 EN ; Win 7 (English lauguage package) + Office 2007 EN ; Win7 (English lauguage package ) + Office 2007 CN , all failed to open documents sometime .