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EvanJan
EvanJan
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how to open a document protected by RMS in mobile devices ?
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EvanJan
- Adobe LiveCycle
as the title , who can help ?one of our customers wants to open the documents protected by RMS in mobile devices such as android phone , iPad etc. , it says it supports the action in the white paper of LiveCycle , is it ture ?

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Re: Is deletePolicy() accessible as process activity ?
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EvanJan
- Adobe LiveCycle
of cause you can . define an activity as script , code in this activity and you can make it .

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why some fonts can't be embedded in the conversion result?
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EvanJan
- Adobe LiveCycle
We installed the Livecycle ES , ES2 ,ES2.5 and ES3 ( PDF Generator ) in different OS, when converting the MS Word document , some fonts can't be embedded in the PDF.of cause we have set the configuration to embed these fonts to the conversion result ,but it's not valid , we saved the standard "Adobe PDF Settings " as another pdf setting , in this setting , we choosed the embed all fonts , and select the fonts we want to embed in the conversion result from the left frame into the right ( which me...

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Outdated policybo version number -- (error code bin: 774, hex: 0x306)
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EvanJan
- Adobe LiveCycle
We installed the ES2.0 (RMS) and updated it to 2.5 , and provided an api to be invoked by other application of our customer , System's environment is : Windows 2008 Enterprise Server Edition R2 , Weblogic 10.3.3 32bit , SQL SERVER 2008 SP2 ; about 2-3 months later, it reports an error as following when invoke the api to modify a policy .we create different policy for each document in the appliction , and this situation has happened twice , at the last time ,I restarted the ES2.5 , and the error ...

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Assertion has expired and hence not valid for user [XXX@xxxdomain]
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EvanJan
- Adobe LiveCycle
We just secured a pdf document with LiveCycle ES2 - RMS ,but failed to open it for some users , and we found the error log as the following :[com.adobe.idp.um.businesslogic.authentication.AuthenticationManagerBean] errorCode:12804 errorCodeHEX:0x3204 message:Could not validate SAML Token --- Assertion has expired and hence not valid for user [xxx@xxxdomain]. Its valid till time [Tue Feb 28 17:51:07 CST 2012] was found to be before the current time [Wed Feb 29 11:19:27 CST 2012]at com.adobe.idp.u...

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Problem of SSO with Oracle Weblogic 11g
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EvanJan
- Adobe LiveCycle
we deployed Livecycle ES2 in oracle weblogic 11g ,Windows 2003 Enterprise Edition ,SQL Server 2008 , and it has run normally in the past more than 12 months . now the sso doesn't work , the authentication window appears when customers try to open secured pdf documents , some IT maintainer told me that they just adjusted some parameters of domain controllers (there are more than 1 domain controller), I don't kown much about this side . They just want me to make something for the Kerberos configur...

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Re: a problem about the policy of RMS which is added more than 500 principals
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EvanJan
- Adobe LiveCycle
We are using Microsoft SQL Server 2008 . but it's well with MySQL & JBoss

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Re: open protected documents with Reader X
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EvanJan
- Adobe LiveCycle
I've got it , should be upgraded to Livecycle 9.0.0.2

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open protected documents with Reader X
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EvanJan
- Adobe LiveCycle
Hi , I get a problem when open protected documents withe Reader X , all of them can be opened normally with reader 9.x in the same machine , so there is nothing to do with the client certificate . when tring to open the protected documents with reader X , error messages will appear in the console of Weblogic , it says :Unexpected exception in Rest Callcom.adobe.rightsmanagement.webservices.rest.RestException at com.adobe.rightsmanagement.webservices.rest.RestSecureRequest.(RestSecureRequest.java...

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a problem about the policy of RMS which is added more than 500 principals
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EvanJan
- Adobe LiveCycle
Hello specialists , I've a question about RMS , when I added more than about 500 principals (users & groups ) into a policy in the RMS , it will report an error for any operation about the policy , and I find the error message as followed (for theconvenience, I paste all of the logs in the weblogic). We have tested all of our environments : Weblogic , JBoss , Websphere , each of them makes the same mistake . those operations include : try to open the documents protected by this kind of policies ...

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Re: problem with creat PDF in adminui.
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EvanJan
- Adobe LiveCycle
I think you can try to disselect the "Try OpenOffice as fallback converter" in theHome > Services >LiveCycle PDF Generator ES2 > File Type Settings > Edit File Type Setting: Microsoft WordOf cause the standard and the defaults in the LC can not be modified directly , you can modify one of them and save it as you need , then disselect the "Try OpenOffice as fallback converter" , and the same setting for other microsoft office types , then try again .Good luck with you !

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Is there anything to do with IE when convert html to PDF?
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EvanJan
- Adobe LiveCycle
Happy Christmas everyone ! We find that the PDF Generator can not convert to the same display result for Chinese words in html ,such as "中文","中文 ", when converted , the pdf seems not to be bold , and the italic words are not so same as they are in the html .And we find that when we print the html in Adobe Acrobat 9.x , it works very well .Some of us think that perhaps there is something to do with the html parser , i.e. Internet Explorer .So who can tell me why , and how can I resolve this case ...

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Re: Can the Process interact with Form immediately after a user open a task ?
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EvanJan
- Adobe LiveCycle
yes , I have prepared a data for the presentation & data , but how can I change the data for the presentation when the user open the task (i.e. before the form is opened and after the user opened the task ,)? I want to fill some fields of the form with the information of the user who open the task .

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Can the Process interact with Form immediately after a user open a task ?
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EvanJan
- Adobe LiveCycle
Another question , I want to change some value of a form immediately after a user open the task , because I don't know who will take this task , and I want to fill some fields according to the man who open it in the process ,such as the department , the name , telephone of the man etc. Is there any solution about this ?Helpful answers are appreciated ! I do not hope there is someone will tell me "No , there is no solution for this problem !".Evan

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What is the type of list in the Process Management
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EvanJan
- Adobe LiveCycle
Hello , I tried to develop a component and have deployed it on the server , there is an operation in it and return a java.lang.List value , now I drag an activity and define the activity using the component , and I define a list varible to save the output result from the component , but it reported the error : java.lang.ClassNotFoundException: WorkManager(2)-16Class name java.lang.List from package java.lang not found.at com.adobe.idp.dsc.DSContainerSearchPolicy.searchClassUsingParentFirst(DSCon...

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Re: Error happens in User Management
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EvanJan
- Adobe LiveCycle
Thanks a lot for Steve's answer . yes , this problem is really limited on a special policy ,this policy was created by script using LC API ( other policies created by script are all right), but still, when we want to show the detail information(Child Pricipals tab ) of a group which have a lot of members ( I think it's more than about 1,000 members ) , this error will happen too. As you said , it perhaps just because some tables were corrupted , I don't know how they can be corrupted . although ...

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Customizing the statistic result for the process management
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EvanJan
- Adobe LiveCycle
Hello everyone , As you know , we always need customize some statistic for the customers , some customers wonder whether they can Stat according to the all the data in the form for the process . And these statistics such as the numbers of everyone who start process , the average work efficiency of each staff (the period who deals with his/her job) etc. , many kinds of these requirements . Is there any ready methods to realize this requirements , it seems the BAM can not be suitable for all of th...

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Assign a task to multiple groups in disorder
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EvanJan
- Adobe LiveCycle
Hello , I want to assign task to multiple groups , and the number is dynamic in each process instance . The requirement is I just want to the group who gets the task first can deal with it and loop this action to the left groups , because I don't know which group is avaliable for the task . Any suggestion is welcome?

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EvanJan
- Adobe LiveCycle
Why such a complex SQL can exist in LiveCycle ? How can I avoid the error ? and on the console of the LiveCycle , when we click a policy to look it's detail infomation ,it will report an error . <> <> <> <1288669934975>

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How can I get multiple values from form as a list ?
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EvanJan
- Adobe LiveCycle
we designed a form , and there are some attributes designed as checkbox , the data in the form is like following : ..... ..... ..... 11 22 33 ....... Is there any easy way to get the parties' data from the xml into a list predefined as a process varible ?Any help is appreciated !

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multiple signature fields in a Form ES2
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EvanJan
- Adobe LiveCycle
Hello everyone , I've a question when we use the PDF form with multiple signature fields . I want the initiator can start the process with this form ,and he/she must sign this form , so the data have to be submitted as PDF document (can not be xdp ) , but I also want to change some fields value in the PDF document after it is send out through the process , because I want to make some fields readonly by the different roles , now , what can I do to solve this problem , or is it impossible ?

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Re: How to assign a process to some appointed people/role to start ?
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EvanJan
- Adobe LiveCycle
Hi Paul , thank you very much ! I've got it .we did a lot of test on user management a long time ago , and I found that most of the users had the right "ContentSpace User " , that is the cause which make me puzzled . Now , I remove the right for some users , and it can work correctly now .Thank you !

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EvanJan
- Adobe LiveCycle
Thanks a lot Paul . That's really what I want , but would you like to describe more details on this? I 've tried as followed picture:but it still doesn't work , anyone who can access the workspace can still start this process .Thanks a lot !EvanJan

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EvanJan
- Adobe LiveCycle
Hi , we want to assign some processes to some appointed people / roles to start , What shall we do ? I tried in the console Home > Services > Applications and Services > Configure [Process Name]/Processes/[Application Name] ,the securiy setting , and I add principals , but it doesn't work , still , all members can start the process . Any one knows about this solution ? thanks for any help !

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Re: apply policy to Microsoft Office documents
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EvanJan
- Adobe LiveCycle
I think you'd better to read the log of the application server and the event records in the console , perhaps there is some help . You can check whether there is events show that the office documents have been secured or not .

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EvanJan
- Adobe LiveCycle
Hi Steve , The enterprise support has reproduced this case now , I think perhaps there is some bug with the plug-in on Windows 7 or there is some bug with ES2 - RMS . The enterprise support is consulting with escalation team for workaround/solution . Thanks a lot for your help !Evan

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EvanJan
- Adobe LiveCycle
The Error message is just like the following:

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EvanJan
- Adobe LiveCycle
Hi Steve Thanks a lot for your help ! But perhaps I did't emphasize that all the protected office documents can work normally on WinXP machines , but sometime do not work on WINDOWS 7 (JUST WINDOWS 7 OS ) . the documents protected by the plug-in can be opened normally on all the platforms include Windows 7 . And I've checked the Base URL of the RMS configuration , it is correct . If there is something different in the protection between the plug-in and the API or lanchpad , I think it's just the...

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EvanJan
- Adobe LiveCycle
Just addition: I tested with EJB mode , this case still exists .Now , we have tested in : Win 7 + Office 2007 EN ; Win 7 (English lauguage package) + Office 2007 EN ; Win7 (English lauguage package ) + Office 2007 CN , all failed to open documents sometime .

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EvanJan
- Adobe LiveCycle
Thanks a lot for your reply!I find that each protected Office document can be opened on Win XP (office 2007 ), and every Office document protected one by one with Office plug-in can be opened very well , but when I secured the office documents with lauchpad or java program , this case will display .On the same machine , same documents ,same OS ( Win 7) , the documents can be opened sometime , not over and over . sometime just display "Access denied " without popping out the authentication window...

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