Same process for us. We have the need for more than the default 4 issue types.

Thanks for the suggestion William. I took at quick look at this and my initial thought is that this isn't practical at a company level. It might be workable for one-off Slack Workspace / Workfront project integrations. However, at a company level all the setup and configuration for each project and...

Hear! Hear! The words Story Points and Hours should never be used in the same sentence. Except if confirming that the two have no relationship to each other. I also agree that effort on tasks in a story should NOT roll up and change the story points

I'd like to see this as a general change overall. When creating a custom field we should be able to have a 'name' and a 'display label'