Often when this happens, it's because the column sort isn't set to the row ID (first column) or a filter is applied to the list. It looks like - from the arrow in your screenshot - that the column is used for the sort, so is it possible that the user has a filter applied to the list? 

I didn't complete my sentence in bullet point "1." above. I think what I intended to say wasthey must then give approval via the console for any additional products added to the console to use the domain for SSO or and create any additional users of the products who will be using SSO if they're not ...

If you are in a large company where different departments separately purchased products that each group manages separately, and you all enable SSO for your products, how has your Workfront migration gone or how is it going? Our migration to SSO has been fraught - to put it mildly -  as the architect...

Is it possible to set Priorities as home page via Layout Template? Our users are interested in having it be the first thing they see upon login. See screenshot of Interface Layout settings. There doesn't seem to be an option for Priorities.  (I searched for similar questions but was unable to locate...

Description: An organization with a single domain should be enabled to separate their products across multiple Administrator Consoles. (Of lower priority, a separate idea is that - once an organization is forced to share products on a single console - there should be a single point of contact at Ado...

Yikes. Yes, this is truly important. We autoprovision our users logging in for the first time whenever making a request, and they are logging in via SSO.  Most requestors don't have Workfront training. They're just starting from a link saying "want to make a request to *** team? click here!" New use...

One of our scenarios stopped today just before the Workfront Update Record module because the record was an OPTASK with a status of New+Pending Approval.  This is a very rare condition, so to avoid this happening again I modified the scenario to stop for any object where there is an Approval Process...

Excellent! Yes, your suggestion did the trick. https://youtu.be/EBWqn7cD6FE I knew someone would spot something I missed. You guys rock. So, the only thing I guess that is a teeny bit buggy is the array function mouseover. I'll report it in a ticket just so they can track it that way.  Many thanks, ...

There are 2 functions named length according to documentation: length for Arrays which counts items in array, and length for Strings which counts characters.  In this video I am setting a variable where, if the length of a string is longer than x it will return one value and if not longer, then it w...

I think I found the solution on this thread: https://experienceleaguecommunities.adobe.com/t5/workfront-fusion-2-0-questions/wildcard-date-filters-in-fusion/td-p/491963 Does this look right?: Thanks in advance for your help.