Hello, If you recently switched to SSO and the contractor was using the
mobile app previously, they may need to reset the app to designate the
login type on the app (manual login vs SSO). On Android, in system
settings for the phone, there will be a Workfront app listing to set
permissions and uninstall and so forth. In that area there is a "clear
cache" and "clear data" option which will reset the app (this is located
a little differently depending on which version and/or vendor of
Android). Th...