Hey Nathan and Amy, I'm sorry to hear that you're having troubles with
the landing page in NWE. My recommendation would be to at first check
the Layout Templates assignments priority, as the Layout Templates
assigned to users have the following applying priority: Individual
userPrimary job roleHome teamHome group You can find a more detailed
overview in this article. If that doesn't help, please feel free to
submit a support ticket, so that a product team can solve the problem. I
hope that helps...