I'd reach out to support about this one, but I suspect that I'm overlooking something silly. Two people execute the same steps, but we get very different outcomes. Specifically, when I (a system administrator) create a new project from TemplateX, it is shared with one small group. When another perso...

When inexperienced Workfront users see the "Work On It" button, they reasonably assume that clicking it means that they're going to start working on the assignment at that moment. They might also assume that it changes the assignment status to "In Progress". Of course, both of these assumptions are ...

I love the "Condition Update" field. It's a built-in, compound field available on Tasks/Issues/Projects that includes The conditionThe most recent comment made by the person who owns the itemWhen the update was postedWho posted the update All of that is great for creating at-a-glance updates for a c...

I'm worried about something that I'm seeing happen in Workfront since the latest update. Yesterday, during a demonstration, I entered several comments on tasks. Later in the demonstration, I navigated back to the same tasks and the comments were not there. I scoured the system, looking for any note ...

I'm sure I'm missing something obvious, but I'm unable to submit new ideas to the Idea Exchange. I'm logged in (note my name in the upper right corner of the image below) and I've navigated to the correct category under the Idea Exchange. According to the instructions on the site, I should be seeing...

I've been asked to import a number of projects from Excel. I've used the kickstart feature many times, but I'm having difficulty. I've been asked to import the planned start dates and the task durations. I'm able to import the tasks, but the start dates and durations are not set. I filled in the fol...