We utilize a process with users submitting an issue through a request queue with approval paths attached. The user submitting remains the primary contact. I cannot find a notification setting that would alert the original submitter of the request that the approval path is complete. The best we can g...

I would like to do a simple value in a report showing the days since a certain tasks completion date as compared to the current date. I have not attempted text mode before so I'm sure this is totally off, but here is what I have tried with no results. I haven't been able to find Text Mode resources....

I searched for sorting by value in a chart and found this discussion. I feel I must be misunderstanding but are we saying that there is no way to sort a chart by a numerical value? This seems like a basic function of a chart to me. Did anybody submit something in Idea Exchange? Tim Watts Disney Inst...

Thanks for those instructions. We are on Macs running Outlook for Mac. I was able to get through the steps but the plugin seems to lock up when signing in. Tim Watts Disney Institute

We have toyed with the Office 365 plug in but cannot seem to get to work with SSO. I was planning on submitting a ticket to Workfront Support. Does anyone have an idea of a point person at Disney to confirm if that plug in is indeed being removed? Tim Watts Disney Institute

Thanks for the response to my question. We only actually need one resource to work on the task but it could pull from two different user "roles". I think my problem may be how I think about roles in this case. We have two different titled positions that could either complete that task. At the time o...

This may be pretty basic but I could use some help to brainstorm a bit. We have some tasks in our templates that could be completed by a couple different roles so we have those two roles under Assignments. It does appear that one has to be Task owner (even though Help documentation seems to indicate...

Thanks. The hope though was to pull it off without the user having to choose queue drop downs. This is why I was hoping I could base the routing rule based on a value in the request like person submitting. Sounds like that is not a built in capability. Tim Watts Disney Institute

Is it possible to build logic into Requests queues so that requests can be routed to specific individuals based on user submitting request (primary contact)? I have looked into Queue topics but I cannot seem to get the level of automation desired. Tim Watts Disney Institute

I know some at Disney have implemented this. Hoping for some tips and advantages that this integration can provide as well as considerations here in our Disney environment. We are mostly Mac users but have some Windows users that this could benefit but having trouble getting to work.