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JeanetteGu
JeanetteGu
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  • I actually did submit a ticket to support and was told that a user only sees the back link when you access the document directly as opposed to accessing it through the parent object i.e. project or request/issue. Honestly, that had not been the my experience in the past. I randomly surveyed some oth...

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  • Over the last month, we have noticed that the back arrow link to the parent object that appears above documents does not appear above the document when you access the document through the project or request. The back arrow link to the parent object does appear if you access the document directly w...

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  • Hi Laura – We are not using external links to documents and have not experienced any issues with Chrome thus far but thanks for the feedback. I wanted to eliminate the possibility that these issues were exclusive to us. Thank you! Jeanette Guillen-Morin Marketing Programs Associate | Marketing Neube...

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  • Several users have indicated that when using Internet Explorer, they are unable to make updates on the document level. The box appears grey and does not allow the user to type. Since mid-November, I have noticed sporadic issues when using IE with Workfront. For example, I've also experienced the ina...

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