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RobertGr1
RobertGr1
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  • Every time I call into Workfront Customer Support, I receive a survey from them. I called to ask what they used and they told me it wasn't integrated with Workfront, but the product is from Nicereply.com. They are a company out of Bratislava Slovakia.

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    Ideas

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  • Workfront would be a better product as a Service Desk tool if a customer satisfaction survey could be sent to the originator of an issue. The Survey would ask a certain # of questions that could then be inserted into our database, allowing us to gauge how well our Service Desk was performing.

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    122

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  • When creating an Issue / Request, there is an option to assign a Team. Once that Team is assigned there is no way to change that team or add another team. There should be a way to change our mind about what team we want to assign and whether or not we want to add another team. This functionality is ...

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    119

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    2

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  • This needs to happen.

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    533

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  • Yes. The new tools which were planned to replace the legacy resource planning are WHOLLY INADEQUATE

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    529

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  • Thanks for your input. I honestly never thought anyone would respond so I didnt look until now. I just created a project set up in a Story / Task hierarchy and saved it as XML. I created a team in Workfront and assigned the team as a resource. It actually worked. What DIDNT work was my assignment of...

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    Questions

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    259

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  • Currently there is no feature to allow uploading a backlog, therefore all entries are typed 1 at a time. Whereas there is a utility to import a project from and XML rendering of a Microsoft Powerpoint Deck, there is no similar way to upload into the Agile tool(s). When will this needed and relevant ...

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    Questions

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    259

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  • It would be very beneficial to create an upload mechanism to bring backlog items into a project. Currently one can import an xml rendering of a project into the traditional waterfall project type, but the process of adding stories, and tasks (features / epics / etc) is one at a time and is very cumb...

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    98

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  • In the beginning this was hard to imagine that it would not be fixed because YES this is a bug. But considering that MOST suggestions and comments provided wind up with a "Not Planned" status, one can only come to the conclusion that Workfront is not posting this as a way to fix their buggy code, th...

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    Ideas

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    516

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  • In case it isn’t obvious they do allow points to be counted as x hours but since Agile was an add on to Workfront instead of a core feature they are not faithful to the principles of Agile Development

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    Ideas

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    330

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