Hi Doug, These are document approvals; there several metrics I track
manually for each project, but this one in particular deals with how
long a piece has been on a specific reviewer. Our process allows five
business days per reviewer, so I track that currently in an Excel sheet
by putting in the date their review is due, and when they do review,
putting in the number of days they took to review. This information is
used on scorecards for monthly reporting. I hope that answers your
question, but...