The User hot links have become too sensitive. If my mouse passes over a user a name, there profile box pops up and you have to manually close it before you can do anything else. This should only stay up if you are hovering, you shouldn't have to close it.

This same issue has come up for our team. We were so excited to start using the balancer, but quickly realized after building out new process that the balancer cannot work in our environment unless we can manipulate the duration and hours on an issue. We manage a high volume of work and usually us...