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ElenaDo
ElenaDo
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22

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Re: Creating a new request from inside a project? - Workfront 12-08-2022
Hi Elena, I see that routing rules work in order to request an issue within a particular project. The issue I am running into when I do this routing of issues is: when the issue is logged within a particular project (and then routed to the appropriate queue/team) it is no longer shown as a pending issue within the project I requested the issue from - my requests tab says 0, even though the issue was logged. Is there a way to have the issue show up as pending within the project while still being ...

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32

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Re: Abiity to bulk-edit request queues in project templates - Workfront 11-08-2022
We would like to expand on this! https://experienceleaguecommunities.adobe.com/t5/workfront-ideas/bulk-creation-update-delete-de-activation-issues-routing-rules/idi-p/540491

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15

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Re: What is going on with Workfront??? - Workfront 05-08-2022
Oy......here we go again with pop-ups for our non-admins and request/review licenses users. I know this has been brought up multiple times and yet it's still happening. What is going on?

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146

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Re: Project Header customization - Improving on 22.3 release - Workfront 03-08-2022
I would just like to share my input for a future release improvement: 1. Add customization to headers for Issues and Tasks (not just Projects) 2. Expand scope to all custom fields, not just the very limited number of system default fields. 3. Allow headers to be edited by anyone with Manage access to the object via the object 'Edit' box vs. through the Layout Templates.

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12

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Re: Seeking Votes within the Innovation Lab - Submitted Requests Panel - Workfront 24-05-2022
I saw it. It's not gonna get done unless it's already in their plans though. There are plenty of "ideas" with 20 points that are complete, while this one has 210 and not even noticed.

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24

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Re: Warning pop-up when you are about to send an update without notifying anyone. - Workfront 18-05-2022
I received feedback related to this for a related idea, so I am going to post it here in case they can/should be combined.Whenever you upload a document, trigger a prompt/pop-up to ask 'Who you do want to tell about this?' thus encouraging the user to tag any recipients so that the upload is not missed by those who should be notified.I do realize I could enable email notifications for 'Document Add to Project Owner' and 'Document Add to Project Team' but because of our configuration, we do not w...

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8

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Re: Greater control over request settings: lock issues, prevent conversion to tasks/projects - Workfront 04-05-2022
Hi Megan - I've not seen any formal updates per se, and I have the exact issue you do. However, I have found a bit of a workaround in addition to training the requestors. Once you have your request in and are confident it no longer should have updates (the updates can be made into the project), you can click the three horizontal dots next to the title and go to sharing, and change the contribute setting to View Only. This essentially locks the requestor from adding updates to the request. Then w...

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27

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How are documents stored and what's the difference between amazonaws.com and internal/document/preview urls? - Workfront 20-04-2022
Can anyone explain the technical details of document storage? We are starting to share some PDF links stored in a project that is shared systemwide out to large groups via MS Teams and emails (these PDFs are things like process docs) and have discovered that the s3.amazonaws.com link is more or less temporary - it throws a page not found error sometime after the initial send of the link. Not sure why. However, the “yourdomain.my.workfront.com/internal/document/preview" link that redirects to the...

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5

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Deactivate or delete external users if we want them to have the ability to have a future account created via SSO, auto-provisioning? - Workfront 05-04-2022
We have configured WF for Single Sign On and auto-provisioning so that anyone in the company can have their account created automatically upon first login--which is ideal. On rare occasions, I get pinged that an employee cannot access WF properly, they have a blank screen. Digging into this I uncover that the employee has an existing External User account because they were once shared a proof(s) via their email address, thus creating the External User account. I can upgrade their Access Level an...

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9

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Re: Project Page Customization - Workfront 15-03-2022
We really would like to add projected completion date area to help alleviate confusion from leadership.

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18

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