I assume that to copy the email you're hitting reply or forward and just selecting all and copying.  If so, I see that Outlook is formatting the email header with manual line breaks, and the rest of the email with paragraph marks. We don't really have a lot of options in this kind of a case, since t...

I know this is a weird thing to say but sometimes I think of Proof desktop viewer as being a very dumb web browser. So I do kind of wonder if maybe clearing cache and cookies would help. Also, I heard a rumor that they are rolling out a new version today. So maybe switching over to the new version w...

hi Deborah, in any situation like this, where you are calling on a one-to-many relationship (one project has many tasks and issues), there's a better than average probability that you'll have to use an EXISTS statement to get you what you need. To do this, you would need to be comfortable with leavi...

yes. There's a section called Lists, under "Customize what users see". You should review the filter lists for projects, portfolios and programs, and make sure that the one you like is set as the default.

Yes, that's the correct way to order the statuses... kind of. You would just want to make sure that the group that the project is set to is the group you select to set the order on, in the Setup area. e.g. if the project containing the request is set to the Marketing groupID you should change the or...

I don't believe that changes my answer. Sorry! Workfront is just very black and white about how it works -- so using WLB means you would have to set up the project with whatever you call the bare minimum. So for example with the flyer schedule, you would have your 5 tasks: 1 content team role 1-32 u...

just take off every occurrence of "ID" and replace it with ":name" e.g. lastUpdatedByID turns into lastUpdatedBy:name

hi, you could try this (I got it years ago, from one of the professional services folks) and see if it works. You can see that it only counts up to 8 (it looks like anything over 8 also gets called 8), so it might not be a good solution for you. Hopefully you can see why it's not a sustainable solut...

I recommend (like Madalyn) you transfer over to using an assignment report rather than a task report. The assignment report allows you to filter on specific assignments where the assignment's status is not "Done" and the assigned to ID = your wildcard. It's not possible to pull a specific assignment...

Sounds like a plan. If you don't have enough timezones, just temporarily set some users to the timezones you need, and then export the kickstart and see what they came up as.