Hi User, Hope you are doing well. The delivery ID mentioned in the
tracking logs is always hexadecimal so you could convert '7425a7’ to
decimal which would be 7611815. This is the primary key of your
delivery.Now in ACS all the primary key are encrypted so you could not
find this delivery just by search option, you might need to create a
workflow to find this delivery with search parameter with @ID Once you
find the delivery you could either try to delete the tracking logs of
that delivery and a...