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nilotpal
nilotpal
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Re: I'm not seeing Windows 11 in my Operating Systems Report - Adobe Analytics 09-05-2022
Hi @akma1991 , Until Windows 10, all the Windows OS was detectable using User Agent Strings. Windows 11 onwards, we need to know Client Hints. Although we can distinguish Windows 10 and 11 based on User Agent Client Hints (UA-CH), most of the browsers are incompatible with UA-CH as of now. Details here. Adobe Engineering unit is aware of this issue. Hopefully we will have a resolution soon.

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Re: How to create segment to find visitors who visited the site only thrice? - Adobe Analytics 24-04-2022
Hi @aagk123 , In Adobe Analytics, a visit is always linked with the time period, so you know whether to count a new visit if the same person returns to your site. For any visitor the a new visit starts (value incremented by 1) if any of the following conditions are met: 30 minutes of inactivity: Almost all sessions end in this manner. If more than 30 minutes lapse between hits, a new visit begins.12 hours of activity: If a user consistently fires image requests without any 30-minute gaps for mor...

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Re: relationship between bounce and custom link - Adobe Analytics 20-04-2022
Hi @JungTaejun, By design, you cannot influence the default Bounces metric. If there are two or more hits (any combination of page view and custom link call) associated with any visit, that visit won't qualify as a Bounce. In this case, you are left with options like Single Page Visit (metric) or creating a custom Calculated metric as per your use case. Regarding, Bounce rate, kindly check what formula is being used in your case. default Bounce rate metric is calculated by the formula-[ Bounces ...

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Re: How to create segment to find visitors who visited the site only thrice? - Adobe Analytics 19-04-2022
Hi @aagk123 , For segmenting Visitors with only three visits to your site, select the top-level container as 'Visitor' and define the dimension 'Visit Number' with condition equals 3. See below: Reference: https://experienceleague.adobe.com/docs/analytics/components/dimensions/visit-number.html?lang=en

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Re: Data Loading Issue - Adobe Analytics 19-04-2022
Hi @zouhour_halawi , @Diana-Maya , There was an outage in the suggested time period which affected the reporting functionalities in Adobe Analytics. You can check the details here-Visit https://status.adobe.com/products/1173. In the Filter by section, select the Services as Reporting and the impacted date range. The issue has however been resolved and you must not be facing the same issue now.

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Re: Event List Clickstream Data - Adobe Analytics 19-04-2022
Hi @jeremyappelbaum , You are correct, event id 12 corresponds to 'Cart Add' event. Please consider post_event_list column to check for the events that is to be reflected in the reports. Additionally, also check if the hits are getting excluded from reporting for any reason. Exclusion reasons can be checked using exclude_hit column. post_: Contains the value ultimately used in reports. Each post column is populated after server-side logic, processing rules, and VISTA rules. Adobe recommends usin...

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Re: Natural Search and Other Campaigns - Adobe Analytics 29-03-2022
Hi @WesPhg, The rules set for 'Other Campaign' (Referring Domain exists) is very broad. Clearly most hits which didn't qualify for other channels can be considered for 'Other campaigns' because Adobe persists Referring Domain for a visit. If a visitor leaves and clicks through a link on a different domain within a single visit, the new value updates and persists for the remainder of the visit. If you want specific details on why a particular marketing channel was given credit for certain hits, y...

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Re: Can Analytics function at any level without user identification? - Adobe Analytics 09-03-2022
All hits are uniquely identified to a user. ECID is just one of the ways to uniquely identify a user. Some of the ways are listed below: OrderQuery Parameter (collection method)Present when1vidThe visitorID variable is set.2aidVisitor has an existing s_vi cookie. Set on implementations without or prior to implementing the Visitor ID service.3midVisitor has an existing s_ecid cookie. Set on implementations using the Adobe Experience Cloud Identity service.4fidVisitor has an existing s_fid cookie,...

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Re: Bounce Rate -Distortion - Adobe Analytics 07-03-2022
Hi @pradeep_07, Bounce Rate in Adobe Analytics is calculated by Bounces divided by Entries, where Bounce relates to the count of visits which includes exactly 1 hit. Please note, Single page visits is not similar to Bounces. Say, if in a visit, a user fires both a page view and link tracking call, this visit won't qualify as a Bounce and hence, will impact Bounce Rate. Hope this helps.

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Re: Create Segment in Each Hit - Adobe Analytics 04-03-2022
Hi @bindukumari90,Can you please elaborate more on what do you mean by 'create the segment in single hit'? If you want to meet multiple conditions for a single hit, select Hit as a top-level container and use 'AND' conditions.

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