Hi @RaawiMahendru Thank you for your help. As I mentionned earlier, we found out that the issue is coming  from the mobile privacy setup. Thank you for sharing your solution anyway. Always good to learn different method to test a specific feature.

Hello @rahulb31017943 !I'm in checking the console > Network tab in BrowserStack. I finally reached the Support because we found out that our environment Dev & Prod had not the same mobile privacy. And at the moment it's set on Unknown instead of opt-in.  The support gave us this link to find a solu...

It worked perfectly. Thank you @yuhuisg !

@yuhuisg The informations provided by @jeremiea1262579 are mine. I was connected on a wrong account.

@aman_gup98 ok thank you, I'll have a look at it. 

Hi @aman_gup98  I'm not sure we are talking about the same hits. I'm talking about the hit coming from my app that are fired to Adobe Analytics with all the data (ex: pagename, product Quantity, product ID, etc....) Is it what you mean by server calls ?

Thank you @Khurshid_Alam !

Hi @UserAP, Thanks for your help, the problem is still up. We are struggling to find a solution.I'm not sure to understand what you're talking about. Do you have any documentation that I could read about the subject ?Thanks a lot.

Thanks @ForgotPassword4Times for your answer here ! It helped me to fix on my issue (very similar to the one described by @Jayakrish here).

Hello @VaniBhemarasetty, @Pablo_Childe, @Andrey_Osadchuk,Thanks again for your advices here. I finally found a solution thanks to this post. In fact it was "just" a timing issue. My rule was processing to soon and so my data elements weren't able to get the data when the rule was processed.I just ha...