@Sukrity_Wadhwa wrote:Hi @naeckel, Thanks for taking the time to answer
our questions today!This question was originally posted by Community
member @JordanPhoenix :“ I created a custom background image, 800x600,
saved as .png. Then I navigated to images in ACC, clicked "new", then
tried to import. If someone has a screenshot to share showing how you
upload a new image file for this custom background, I'd appreciate it.
I'm doing something wrong because the uploaded file is not working.
@maheshk38824399 wrote:@tg207 A profile is considered active if the
profile has been targeted or communicated with in the past 12 months via
any channel. You can find more details here
True enough, I should have stated this. Anybody being contacted in the
last 12 months. Thank you Mahesh.
@tg207 wrote:Hi @naeckel,It would be great if you could share some
information about active profiles. How are they counted in Campaign and
please feel free to elaborate on any best practices. Regards,TGHey
there,thanks for the question.First we need to figure out what an active
profile is. A lot of customers go and say "same email address -> same
active profile". However, that is not necessarily true.Think for example
of an financial investor company. I might be in that database because my