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naeckel
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Joined the community 16-04-2021 6:54:58 AM
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Re: ☕[Adobe Campaign Community Q&A Coffee Break] 5th Aug, 8am PT: Juergen Naeckel, Principal Technical Architect☕
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- Adobe Campaign Classic
@Sukrity_Wadhwa wrote:Hi @naeckel, Thanks for taking the time to answer our questions today!This question was originally posted by Community member @JordanPhoenix :“ I created a custom background image, 800x600, saved as .png. Then I navigated to images in ACC, clicked "new", then tried to import. If someone has a screenshot to share showing how you upload a new image file for this custom background, I'd appreciate it. I'm doing something wrong because the uploaded file is not working. "https://...

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Re: ☕[Adobe Campaign Community Q&A Coffee Break] 5th Aug, 8am PT: Juergen Naeckel, Principal Technical Architect☕
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- Adobe Campaign Classic
@maheshk38824399 wrote:@tg207 A profile is considered active if the profile has been targeted or communicated with in the past 12 months via any channel. You can find more details here https://experienceleague.adobe.com/docs/campaign-classic/using/getting-started/profile-management/about-profiles.html?lang=en#active-profiles True enough, I should have stated this. Anybody being contacted in the last 12 months. Thank you Mahesh.

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Re: ☕[Adobe Campaign Community Q&A Coffee Break] 5th Aug, 8am PT: Juergen Naeckel, Principal Technical Architect☕
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- Adobe Campaign Classic
@tg207 wrote:Hi @naeckel,It would be great if you could share some information about active profiles. How are they counted in Campaign and please feel free to elaborate on any best practices. Regards,TGHey there,thanks for the question.First we need to figure out what an active profile is. A lot of customers go and say "same email address -> same active profile". However, that is not necessarily true.Think for example of an financial investor company. I might be in that database because my compa...

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Re: ☕[Adobe Campaign Community Q&A Coffee Break] 5th Aug, 8am PT: Juergen Naeckel, Principal Technical Architect☕
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- Adobe Campaign Classic
Hello everybody.  Welcome to the coffee break.

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