check in the logs if you are getting the correct service user.  For me, it was somehow permissions related.  Moving the template under /etc resolved the issue for me.

Thanks, Arun, not moving to AEMaaCS as of now.  We had no issues using XF with static templates except in this case that I mentioned above.  So, my question was around has this always been the case, or has some SP/hot fix, etc caused it recently. Regards,Anil

Hi Arun,We have a component that calls a web service to get some data.  It is working fine if added directly on a page but needs a hard refresh to appear in author mode if added on the page via XF.  I contacted daycare, they gave me the below link saying that XF is supported only with editable templ...

Thanks, Milind for your suggestion of moving the template under /etc.  It all started working once I restarted the instance.  You mentioned that by default, anonymous/everyone has read permission on /etc but I do not see any read permission on either /etc or that email template but it works for sure...

Hi Milind,I have changed the template path to e.g /etc/notification/email/XXXX/en.txtNow, I do not get that error anymore but still, emails are not going. I am trying to understand which user is being used by my servlet for sending emails.  So, I am trying to print the user name and I am getting ano...

Hi Mayur, Yes, I have checked this thread and checked the permissions as well.  That template has read permission even for anonymous and acs-commons-email-user as well. Regards,Anil

Hi All,We are trying to upgrade our acs-commons package from 4.3.2 to 5.3.0 for our AEM6.5 instance.  All environments are managed by Adobe managed services.  In testing, most of the things worked fine except the email service for one of our projects.  It throws this error:Mail template path [ " + t...