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AKP3
AKP3
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Push notification from ACS doesn't get delivered and shows no error to troubleshoot - Adobe Campaign Standard 24-09-2021
Hi, We are trying to send a Test(Proof) Proof Push Notification using Adobe, ACS Send log for the Proof says Message sent, however the notification doesn't get delivered to the Device.To troubleshoot this we used pushtry,com to send the push notification using same device token and server key used in ACS. We get the success via Pushtry.com but not with ACS.The back end log from MobileApp shows the difference in the payload of Pushtry.com vs what was generated via Adobe. Here are the log details ...

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Re: What is the best way to export device tokens and relevant device details of Mobile App subscribers from Legacy system to ACS for history migration purpose? - Adobe Campaign Standard 13-09-2021
Thanks again Don! I understand you didn't use in your implementation SDK approach to load the Device tokens and related info to ACS. But just to confirm here, you are able to successfully send Push Notification using the Device tokens that are uploaded to AppSubRCP in ACS using batch workflows in flat files?

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Push Notification Error in ACS - Adobe Campaign Standard 09-09-2021
Hi, Any idea what is this push notification error about? What causes this error? vm1376.dev.ut1.omniture.com: Temporary failure in name resolution java.net.UnknownHostException: vm1376.dev.ut1.omniture.com: Temporary failure in name resolution

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Re: What is the best way to export device tokens and relevant device details of Mobile App subscribers from Legacy system to ACS for history migration purpose? - Adobe Campaign Standard 09-09-2021
Hi Don, Very helpful. Thanks so much for this! The workflow approach worked the way you mentioned. I have one follow up question though.. you have mentioned using first 10 Characters of the token to the marketing cloud ID field. Is the marketing cloud id field are separate for each separate Push ID / tokens / device tokens? Or this marketing cloud id is separate for each Mobile App / Property? Is the first 10 character of the device / registration token right value for marketing cloud id? Regard...

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587

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What is the best way to export device tokens and relevant device details of Mobile App subscribers from Legacy system to ACS for history migration purpose? - Adobe Campaign Standard 25-08-2021
What is the best way to export device tokens and relevant device details of Mobile App subscribers from Legacy system to ACS for history migration purpose to send them Push Notifications? - Campaign Workflows ?- SDKs/APIs ?

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625

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Re: Unsubscribe from Services using Radio button in Adobe... - Adobe Campaign Standard 29-07-2021
Thanks for sharing! I have reached out to Adobe with this question. They confirmed it is not possible tie multiple services using a Radio button option in landing page. Best practice is to use Rest API. Will share this forum discussion with them for input. Thanks again!

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Unsubscribe from Services using Radio button in Adobe landing pages does not show the options as it shows in check boxes. - Adobe Campaign Standard 23-07-2021
Hi,We understand the Adobe Landing pages can be configured to unsubscribe from 1 Service OOB by going to the properties of the unsub landing page template. Is there a way to unsubscribe from multiple services in the landing page using Radio buttons? The unsubscribe from multiple service options should be in 'Radio' button and not via check box as explained in the below documentshttps://experienceleague.adobe.com/docs/campaign-standard/using/communication-channels/landing-pages/managing-landing-p...

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Send Log Extension - Adobe Campaign Standard 28-05-2021
Hi,While using the 'Profile' custom resource and its Send Log extension feature we see a pop up 'Adding fields may affect Performance'. We would like to know details about this so that we can decide how we can use it for our purpose.Is there any guidance on how many fields we can add comfortably without affecting performance?If we plan to use just for Delivery Log extension and not use in Dynamic Reporting, will it still affect the performance?When you say it affects the performance, can you ela...

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