Hi there, Incorrect Profile stitching is a reoccurring issue for our company, one of the reasons we identified is because of call center agents troubleshooting for customers by impersonating them on their browser.  We have identified several high offending ip addresses, and have configured in the da...

Hi there, Often times we need to give an estimated size to our stakeholders prior to launching a campaign/journey. Currently we do this by duplicating the journey, removing the push nodes, and publish it to get an estimated size. However there are couple of downsides to this approach: 1) The estimat...

Hi there, As per the title, some times we want to do on the spot QA of the segments that profiles is eligible for while they are on the site. I understand you can see in AEP profile, but there could be the possibility of discrepancy of what actually is reflected while the customer is on the site.  I...

Hi there, I created an account during the creation of a data warehouse request process, but I can't seem to find the option to update/delete the account name/description etc once created. How can I do that? Thank you.

Hi all, As we scale and build more journeys into AJO, we will need a way to start proactive monitor & alert if certain journeys are working and delivering, and throw errors if not.  Curious how are people approaching this since this is not an OOTB feature, I am also wondering if there's any creative...

Hi there, For our push notification, there is need to return a dynamic deeplink based on certain criteria the customer is eligible for.  As an example, this is what I am looking to accomplish:{%#if "abc"="123"%} myAppScheme://webview?redirect=https://www.google.com {%else if "aaa"="aaa"%} myAppSchem...

Hi there, What are some ways to send a push notification again in a journey excluding those who already received it? We have a marketing need where there was an issue with a journey, we need to urgently send another push out, but exclude those who already received it. We cannot wait 24 hours for a s...

Hi there, We have a schema structure that looks like this:(#{ExperiencePlatform.ABC.profile.tenantid.DDDOfferRecos.all(currentDataPackField.AA.AAOffers.ServiceAddress.offerCategory == "Fastfood").AA.customerID} - DDDOffersRecos is an array- ServiceAddress is also an array I want to loop through all ...

Hi there, We are looking to launch a push notification with personalized content using attributes from a collection array. Upon inserting the array into the editor, we noticed that there is no option to choose array positions like the advanced expressions and is returning null. Is collection not sup...

Description - Given AJO developers that ability to quickly retarget profiles that were either mistakenly missed / went to the wrong path / errored out due to human errors like wrong rules set in conditions or vice versa, exclude customers who received xyz notifications from AJO already.  Why is this...