since ‎16-09-2020
‎13-11-2020
mbkass
Level 1
Re: Open rates dropping since early October
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ramon_bisswange

Employee

ramon_bisswange
- Adobe Campaign Standard
This is true.There is indeed an issue in relation to GMail. Note: it's just a reporting issue where some opens are not reflected.The actual delivery performance may not have dropped.You could check the Click Rates which for other affected clients stayed same as before.

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Re: Adobe Campaign Standard and Adobe Analytics integrati...
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sachinc92185943

sachinc92185943
- Adobe Campaign Standard
Hi Shelly,Yes, I have raised support ticket and they are also saying same thing. only 1 report suite is can work means "OOTB external account with the ID 'shareKPI'. " will work. No any Altering the OOTB workflow is not supported. If you have any alternatives then please suggest. As I have 2 brands and wanted to share separate ACS campaign KPI for these brands campaigns to Adobe Analytics. Thanks,Sachin C

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Re: Where can i find my list of IP Addresses?
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ramon_bisswange

Employee

ramon_bisswange
- Adobe Campaign Standard
The IP address(es) is not visible inside Adobe Campaign Standard.You indeed need to check with Adobe support to provide you the list of IP addresses and if you have multiple also the IP affinity mapping.Note: this applies for PROD only. For STAGE instances, a single IP shared by different STAGE instances is used.

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How to adjust the "week" time frame in dynamic reports?
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mbkass

mbkass
- Adobe Campaign Standard
When I use the dimension "week" to see how many sends, opens, etc I have over the course of multiple weeks, Campaign organizes my weekly volumes on a Tuesday to Monday "week" timeframe. I would like to change this to "Monday to Sunday". Can someone please explain how I do that? Note that I am not talking about manually selecting specific dates, as it s easy to select a Monday - Sunday period that way. I am talking about when you pull in the dimension "week" into a dynamic report - I want to chan...

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Re: Pivot Delivery Summary dynamic report by "Week" + Spe...
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ramon_bisswange

Employee

ramon_bisswange
- Adobe Campaign Standard
Yes, you can filter the list:Drag country dimension into the reportclick on Japan to select the rowThen right-click and choose "Display only selected rows"This should now filter the report accordingly

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Re: How to create YOY line charts in dynamic reports?
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ramon_bisswange

Employee

ramon_bisswange
- Adobe Campaign Standard
Unfortunately you can't do that in Reporting at the moment.You can only have a single diagram covering 2 years but it won't show the 2 years "on top" of each other

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Re: Android push - high priority vs normal priority?
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mbkass

mbkass
- Adobe Campaign Standard
Hi Dhanesh, that articles explains how to change the priority but it doesn't include any thought leadership as to how common it is, how effective it is, and examples of how real-life brands have used it. I'm hoping that anyone in the community who has actually used "high priority" or has seen it used instead of the default can share their experience.

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Re: Email send summary
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mbkass

mbkass
- Adobe Campaign Classic
Here is how I do this: 1) Select the "delivery summary" OOTB report2) Drag into the columns the metrics you want to see such as sends, opens (unique, total), clicks (unique, total), unsubs and any bounce metrics you;d like. Then also drag in the "rate metrics" (open rate, click rate, unsubs rate, bounce rate metrics of your choice)3) In the first column where normally your campaign name or delivery name would be, drag in the "Time" metric of "Week" or "Month" depending on which you want to use. ...

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Push delivery summary - filter results by device?
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mbkass

mbkass
- Adobe Campaign Standard
Using the delivery summary OOTB report within my push "folder", i can choose a date range and generate results for all campaign or delivery metrics of my choice. However, for push, I would like to see a subset of results by Android vs iOS (e.g. sends, opens, etc). There is a "device" metric but it doesnt seem to do this. Any advice on how to do that?

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Re: How to add delivery date to a report
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mbkass

mbkass
- Adobe Campaign Standard
I wish Campaign had delivery date too. In lieu of that, we name all of our campaigns and deliveries by putting year/month/date at the front of the name so you can export out of Campaign into another tools and use the name field to sort by date. But I hear you.

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