since ‎29-07-2020
‎07-04-2021
Ken_Qrious
Level 1
Adobe Campaign Classic 9187 database Upgrade to Postgres V12
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Ken_Qrious

Ken_Qrious
- Adobe Campaign Classic
Is adobe campaign classic Release 9187 compatible with postgres db Release 12.0?.

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Adobe saba online training - Access to training instance and/or course material
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Ken_Qrious

Ken_Qrious
- Adobe Campaign Classic
I am working through a set of adobe online courses at https://adobe-atsww.sabacloud.com. The current course I am registered for references an adobe training instance that I do not have access to. The training instance includes tables required for the exercises that do not exist in our test instance as well as import files that I do not have access to. A browse of the web site doesn't provide any help nor is there a link for assistance. Is there a training instance available for these courses or ...

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Re: XSV-350012 Invalid login or password. Connection deni...
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Ken_Qrious

Ken_Qrious
- Adobe Campaign Classic
Hell Craig, I did have a look at the links but didn't find what I needed. In the end the answer was actually a simple one. The pw for the user had changed without my knowledge. Once I updated that everything was back to normal. Thanks for looking into this though, it was most perplexing.

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Re: XSV-350012 Invalid login or password. Connection deni...
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Ken_Qrious

Ken_Qrious
- Adobe Campaign Classic
I checked serverConf.xml for the security settings. These didn't change during the upgrade and they align with the defaults except for allowUserPassword being set to true for the vpn setting. The soap request includes a sessiontoken value and again this hasn't changed. Is there something else I should check?

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XSV-350012 Invalid login or password. Connection denied for soap calls
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Ken_Qrious

Ken_Qrious
- Adobe Campaign Classic
Recently we upgraded from 9032 to 9187. Before the upgrade we could successfully make a soapUI call tohttps://xxxxxxxxxxxxxxxxxxxxxxxxx/nl/jsp/soaprouter.jsp but after the upgrade we get XSV-350012 Invalid login or password. Connection denied.

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Re: keep the results of interim population between two ex...
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Ken_Qrious

Ken_Qrious
- Adobe Campaign Classic
Thanks Partha for the comment regarding release of the data storage after the keep results flag is set off.

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Re: keep the results of interim population between two ex...
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Ken_Qrious

Ken_Qrious
- Adobe Campaign Classic
One additional question. When this setting is changed is the data storage released or does the workflow need to be rerun with the setting set off to release the data storage?

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keep the results of interim population between two executions - How to monitor and turn off with a work flow
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Ken_Qrious

Ken_Qrious
- Adobe Campaign Classic
We have discovered that our campaign users routinely set the "keep the results of interim population between between two executions" for campaigns, hypothesis and technical work flows. This can causes issues with DB disk usage so we would like to create a technical work flow to monitor for this setting and turn it off. I can see the the event table contains "KeepResult" which allows us to identify campaigns etc which have been run with this setting on but the information is historical and not ne...

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Re: Adobe Campaign Classic - Scripted Removal Of Old Camp...
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Ken_Qrious

Ken_Qrious
- Adobe Campaign Classic
Thanks David. I can see the campaign table and the link to the program table which holds the folder information. What I can't see is a how the folder can be changed for the campaign as the program file foreign key isn't visible or accessible. If I look at the documentation tab of the schema definition for nms:campaign I can see foreign key iprogramid.

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Re: Adobe Campaign Classic Hybrid Model - Start all servi...
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Ken_Qrious

Ken_Qrious
- Adobe Campaign Classic
Unfortunately it didn't work. The log doesn't scroll but I still need to do a cntrl c to get back to the command prompt.

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Adobe Campaign Classic - Scripted Removal Of Old Campaigns
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Ken_Qrious

Ken_Qrious
- Adobe Campaign Classic
Is it possible to create an adobe campaign work flow process to check for campaigns which finished more than x number of days ago and remove or archive them?

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Adobe Campaign Classic Hybrid Model - Start all services with a single command
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Ken_Qrious

Ken_Qrious
- Adobe Campaign Classic
As user neolane all services on a unix host can be shutdown using command nlserver shutdown. Is there a way to start all services as user neolane, something similar to the root command systemctl start nlserver? The neolane command nlserver watchdog will do this but the console continues to scroll to the unix window and can only be stopped with a control C which of course kills the watchdog service.

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Re: Adobe Campaign Classic - Hybrid Configuration : pdf r...
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Ken_Qrious

Ken_Qrious
- Adobe Campaign Classic
Thanks for the suggestion Jon. I tried that change but there was no difference in behavior. I've completed a bit of debugging have traced the issue to the statement marked in red, this statement uses this.timezoneName which is set at the statement marked in green. If I set this.timezoneName to "Pacific/Auckland" at the green statement there is no change in behaviorfrom => this.timezoneName = strTimezone to => this.timezoneName = "Pacific/Auckland" If I substitute "Pacific/Auckland" for this.time...

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Adobe Campaign Classic - Hybrid Configuration : pdf report export successful but cannot view pdf using wkhtmltopdf mode.
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Ken_Qrious

Ken_Qrious
- Adobe Campaign Classic
Adobe Campaign Classic - Hybrid Configuration Since upgrading to 9032 we have been unable to export pdf files from reports (administration/config/reports). We have upgraded to 9182 but the issues still exists. The original phantomjs mode would not created a pdf so have installed wkhtmltopdf and changed the mode. serverConf.xml (htmlToPdf settings set to below) Now a report can be exported as a pdf but when it is viewed the following error occurs.TypeError: can't convert AttributeName to string{a...

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Re: Adobe Campaign Classic Build 9182 - Report Export In...
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Ken_Qrious

Ken_Qrious
- Adobe Campaign Classic
After changing the mode to wkhtmltopdf and installing wkhtmltopdf, I can create a pdf but when I try to view it I get the following error => TypeError: can't convert AttributeName to string {anonymous}("Pacific/Auckland")@/nl/core/formbase.js:749 _report_spkCampaignDailySchedule__preview([object HttpServletRequest],[object HttpServletResponse])@_report_xxkCampaignDailySchedule__preview:516 ctx=%3Cctx%20_console%3D%221%22%20_context%3D%22global%22%20_debug%3D%22true%22%20_folderLink%3D%22folder%2...

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Re: Adobe Campaign Classic Build 9182 - Report Export In...
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Ken_Qrious

Ken_Qrious
- Adobe Campaign Classic
I believe I found the setting in serverConf.xml you are referring to => I changed phantomjs to wkhtmltopdf, I get a different error now => sh: wkhtmltopdf: command not found. It looks like I don't have wkhtmltopdf installed. This is progress though, I'll see about sorting the issue with phantomjs.

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Re: Adobe Campaign Classic Build 9182 - Report Export In...
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Ken_Qrious

Ken_Qrious
- Adobe Campaign Classic
Thanks for the reply Jon. I did wonder about the phantomjs part of the error but the adobe docs I found in my investigations didn't refer to it. When you say that the instance conf can be changed to use wkhtmltopdf, do you mean update the serverConf.xml line to refer to wkhtmltopdf?

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Re: Production work flow error "could not extend file" Hint:Check free disk space.
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Ken_Qrious

Ken_Qrious
- Adobe Campaign Classic
I have seen this type of error before. The solution in our case was to request a DBA to extend the table space for the postgres db. If the issue keeps occurring then you might want to have a look at your db clean technical work flow to confirm it is running successfully (Database cleanup)

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Re: Adobe Campaign Classic - Windows Client Upgrade to 9132 ssl error
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Ken_Qrious

Ken_Qrious
- Adobe Campaign Classic
Could this issue be related to the new 9182 client not liking that the root certificate is SHA1 rather than SHA256?

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Adobe Campaign Classic - Windows Client Upgrade to 9132 ssl error
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Ken_Qrious

Ken_Qrious
- Adobe Campaign Classic
We are currently upgrading our adobe campaign classic windows client from 9032 to 9182. After installing the new client all connections fail with an ssl related error. If I un-install the 9182 client and re-install the old 9032 client the error disappears. It doesn't seem that the issue is network/firewall related as reverting to the old version resolves the problem. Any suggestions? The error appears after selecting the connection and entering my credentials, after the following message appears...

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Re: Deleting old log files across multiple servers - Adob...
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Ken_Qrious

Ken_Qrious
- Adobe Campaign Classic
I did see something about this when I was investigating but wasn't certain if this approach was the right solution. It's good to see confirmation, I'll try it.

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Deleting old log files across multiple servers - Adobe Campaign Classic On Premise
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Ken_Qrious

Ken_Qrious
- Adobe Campaign Classic
I have successfully created a technical work flow (with java script) which removes old log files from our unix servers but cannot see a way to specify which host to navigate. The result is that for production which has 4 servers (2 web and 2 marketing) the process will only run on the first marketing server it sees even if the path and instance exist on more than one of the servers. Is there a way to specify the host? var strFolderPath = "/appl/adobe/nl6/var/prod_instance/export";var strPattern ...

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Re: After installing snowflake on Adobe Campaign Classic...
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Ken_Qrious

Ken_Qrious
- Adobe Campaign Classic
Unfortunately it does look like our current 19.1 release does not support snowflake. It would have been helpful if the install guide had mentioned a release level but at least we know now. Thanks for the reply.

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After installing snowflake on Adobe Campaign Classic unix server (on premise). Adobe Campaign client does not display snowflake when creating a new external account.
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Ken_Qrious

Ken_Qrious
- Adobe Campaign Classic
Using the Snowflake on CentOS portion of the Adobe Campaign Snowflake install guide ( https://docs.adobe.com/content/help/en/campaign-classic/using/getting-started/accessing-external-database/specific-configuration-database.html#configure-access-to-snowflake) I have installed snowflake on our Adobe Campaign unix host. When the windows client console is started and connected to the test instance, snowflake does not appear as a type under external database when creating a new external account. The...

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