since ‎06-07-2020
‎25-02-2021
bhjeong
Level 1
Re: How to turn off delivery retry
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bhjeong

bhjeong
- Adobe Campaign Classic
Hi @DavidKangni I think. A time constraint activity is not proper for this case.because retry rule is not affected by the time constraint activity. I try to modify delivery properties as you told me. Thanks,David

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Re: How to turn off delivery retry
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bhjeong

bhjeong
- Adobe Campaign Classic
Hi @ananya_kuthiala I know. ACC has not such functionality out of the box.So I asked to Customer's sms vendor whether they can do stop sending sms between 9PM - 8AMbut they can't do that.I will ask to sms vendor again Thanks.ananya kuthiala

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How to turn off delivery retry
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bhjeong

bhjeong
- Adobe Campaign Classic
Hi All Is it possible to turn off delivery retry?We are sending SMS messages using Recurring delivery activity.The activity's default configuration allows five retries at one-hour intervals, followed by one retry per day for four days. But we should not send SMS messages 9PM - 8AM.So we want to turn off delivery retry.Because soft or Ignored error messages can be sent to our recipients on 9PM - 8AM by retry rule Thanks

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