Hi All - found something weird that we couldn't explain the other day. Testing out a simple query using Contains and the opposite Does not Contain gives different results.As you can see below, the full data set is 42,356 records. A query of lowercase(first name) that contains the text string "deceased" returns 7 records (this is correct). However, if we apply the query in the opposite fashion it returns 40,053 records. There was an extra 2,296 records it was excluding from the result set. It tur...

How are some able to post detailed comments with images? Darren_Bowers - Experience Cloud Community Feedback

I see that some people in the community can reply in comments with images and better formatting, but whenever I try to leave Comments all I get is a simple one-line text box. e.g. https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-classic-questions/empty-list/qaq-p/383554/comment-id/7035 How are we able to leave formatted comments with images?

Re: Empty List Ritu21 - Adobe Campaign Classic

Hi Sukrity,Thank you for your concern.I was unable to solve that.Have asked for the same again.

Re: Customising Campaign Classic hosted MC instance Darren_Bowers - Adobe Campaign Classic

Thanks @cragthonis. I have been talking to support about this as well and you are correct. Its a shame as we would have likeded the ability to easily develop some additional functionality to enrich and re-route messages but we will probabaly use the resources to create a microsite internally to do this if we decide to use MC for transactional messaging. Cheers Darren

Re: MC custom event enrichment and routing Darren_Bowers - Adobe Campaign Classic

Thanks @_Manoj_Kumar - I was hoping for some concrete examples before I reach out to Adobe Consulting. I agree that enrichment at the source is probabaly the ideal approach, but we want the option of enriching further if we need to. I have access to the "broker layer" approach as well but the Custom routing and enrichment JS options look like the simplest way of implementing this... provided anyone actually knows how to do it. Cheers Darren

Re: Batch size in Update data activity Darren_Bowers - Adobe Campaign Classic

Hi @szymons55769873 - the Batch Size refers to how many records are processed/committed at the same time in each database call. The default (max) is 10,000 after which it will just iterate to the remainder and then process them as a separate batch call in the activity.Changing the value can increase or decrease the performance of the database for some operations under certain circumstances

Re: Disable users darpan9935 - Adobe Campaign Classic

It seems like lot of manual effort. I have tried by creating workflow which can change "created by" and "Modified by" fields. It worked.

Re: Where do we leave feedback for the new forums? jantzen_belliston-Adobe - Adobe Experience Cloud

Hi Darren, Sorry for the delay in my response. I just returned from parental leave and it looks like this thread slipped through our backup coverage. We need to do a better job of surfacing this community but you can log your feedback over here and we'll do our best to address it. We do know there are some shortcomings with our new community platform and we'll do our best to improve the experience as fast as possible. I'm also happy to take feedback directly if you don't feel you are being heard...

Re: how to configure SMS channel Darren_Bowers - Adobe Campaign Classic

Hi @Ramaswami1. Yes SMS channel will be chargeable. The cost depends on your service provider and the plan you have with them. Most will charge depending on how many SMS you send per day/week/month and give discounts per SMS for more sends. Also be aware that Campaign Classic always requests a "Read Receipt" from your service provider so it can tell if the message has been delivered on the handset. This is usually an extra charge (but not always)2. You can configure this yourself with the help o...

Re: Enable proof sending on Stage removes incoming targets Darren_Bowers - Adobe Campaign Classic

Unfortunately not. We are working around the issue

Re: Font Rendering Issue in Outlook - ACC ukender - Adobe Campaign Classic

We have delivered the template with closest matching fonts.

Re: Real Time Pricing in Email Milan_Vucetic - Adobe Campaign Classic

Hi @raghavc small update on this topic as Adobe introduced AMP feature to accomplish these things.https://docs.adobe.com/content/help/en/campaign-classic/using/sending-messages/sending-emails/defining-interactive-content.html#targeting-amp-emailRegards,Milan

Re: ERROR SOP-330011 Error while executing the method 'Pl... Adhiyan - Adobe Campaign Classic

Hello Prasanna, What Milan has said is correct. Most of the times this issue happens when there is a connection issue with the tracking server.So you can check the audit tab of the delivery to see where the failure happens and alternately turn off tracking for this delivery and see if it succeeds. Regards,Adhiyan

Re: Timezone to EST SheetalAgrawalSoni - Adobe Campaign Classic

In Recepient you can use action > mass update and add field timezone and select EST as value .. Update all will update the timezone at user level For Server level timezone change you will have to insure below stuff if hybrid model .. Solution :- Revert back the oracle client to match the oracle database server version and restart. After that timezone will work as expected. however while investigating we did couple things --> 1. Changed the user timezone setting on MTA server2. Changed the MTA se...

Re: Error while sign in using Adobe ID vkt1989 - Adobe Campaign Classic

I Found the issue. IMS credentials were changed by someone in Adobe Experience cloud external account. We were able to trace it using web logs which was 'Error during IMS authentication:Client credentials are not correct'

Re: Second workflow is required for a campaign Raj_bounteous - Adobe Campaign Classic

Hi, I think there is a limit to the number of workflows you can create in a campaign. the limit might be a very high number. Just want to update on that.

Re: Split Activity - Compliments giving low counts than e... CSLTGUPTAA - Adobe Campaign Classic

hi Prem, thanks for quick response. this problem is fixed.

Re: Similarity of Continuous Delivery with Recurring Deli... Darren_Bowers - Adobe Campaign Classic

The continuous delivery uses the same delivery instance on every execution, so the logs are appended into every time it is run. It will continue to use the same logs until a change is detected in the template which will then trigger a new delivery instance. Recurring delivery creates a new set of logs each time the delivery is executed as it is a separate delivery instance. Cheers Darren

Re: How to create sFTP external account for File Transfer DavidKangni - Adobe Campaign Classic

Hi Ali You can set up this by the curl command as per below, first by creating the curl string: var upload = 'curl --verbose -k -T /sftp//incoming/' + instance.vars.filename + ' -u : --key --pubkey sftp://:22/uploads/sftp/in/ Note thatBoth private & Public keys must be specified for the version of CURL that is installed on ACdestination sftp URL needs to be followed up / (to indicate folder, rather than create a file name) Then run this in your js/file transfer activityexec(upload);}catch(e){l...

Re: Adobe campaign classic- Adobe Analytics- integration Darren_Bowers - Adobe Campaign Classic

Hi @pradeep_07 - It depends on whether your Analytics connectors for your different domains will point to different reporting suites or not. If they are the same reporting suite then you should be able to use the same connector but change the enrichment formula to add in some attributes from the schema you are using in the workflow, to distinguish the different domain somehow. I would reach out to Adobe or a local specialist partner (who does both Campaign and Analytics) to get some idea of the ...

Re: Sending Audiences from Campaign to AAM Sukrity_Wadhwa - Adobe Campaign Classic

Hi @smegofna , There are a few documentations that might be able to assist you with your Audience Manager integration: Importing and exporting audiences Configuring shared audiences integration in Adobe Campaign Troubleshooting Let us know in case you need more help.

Re: issue in personalization block Ramaswami - Adobe Campaign Classic

Hi @Dareen, i can't able to add this in tag. if i use this in href like .. its given me the link as http://xx.com/123 ( it should be 1 or 2 or 3 but not 123 )

Re: downloading a file from internal companys sftp server Ramaswami - Adobe Campaign Classic

thanks Darren, i have added sftp before the link and removed http and it worked. Thanks for this.

Re: Copy campaign instance to another campaign server abhilashs813504 - Adobe Campaign Classic

Hi @sarrankanp50398 Yes if your server B is already setup and running then you can to do only below steps. Assuming by what you mentioned it looks the server B is already working for you and is installed till the point of instance creation which is done using account "internal". Remember there is no addtional database setup required since we would be pointing to the same database. Step1- Copy the two files config-instance.xml eg (config-Adobe.xml) and serverconf.xml files from server A to B wher...

Re: Hi Everyone, You can now access the recordings for the ab... _Manoj_Kumar - Adobe Campaign Classic

Thanks for sharing the recordings.

Re: SMS - start Pending - SMS is not going vendimb15716755 - Adobe Campaign Classic

Do you see any error on the Delivery Tab? Did you test using a Proof from the Campaign?

Re: Adobe Campaign Classic for Mac user Milan_Vucetic - Adobe Campaign Classic

Hi @DarenOrigin, unfortunately I do not have a Mac but my colleagues have. Will check and let you know. Regards, Milan

Re: "Failed to create thread" while calling API thousand... Darren_Bowers - Adobe Campaign Classic

I have definitely ran into the same restrictions as you doing individual REST calls from the temporary workflow schema, which is why for transactions like yours we have opted to batch these using S3 buckets and process them externally. If you use something like AWS Lambda + S3 this shouldnt be too difficult to do in real time.

Re: Are there any out of the box or online email building... andrewm_asw - Adobe Campaign Classic

Thanks Darren, I will check out Dokio, we're currently using Dreamweaver, but save and email the code...

Re: Login from Adobe Campaign Classic Client: The login r... Darren_Bowers - Adobe Campaign Classic

Hi Navin - this sounds like your corporate VPN is set up for split tunneling. Basically it means that any traffic that belongs to your organisation will be tunnelled down the VPN and any non-work traffic goes out to the normal internet via your router. Its a way of reducing corporate VPN traffic with everyone working from home.Adobe campaign is set up to whitelist your office IP addresses (ie your VPN addresses) so you can either whitelist your home router IP address in the Campaign Control Pane...

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