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JakeLee
JakeLee
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Re: Crashes from Android SDK, no source code available - Adobe Campaign 30-01-2020
Hey Jon, The registration is done using:NeolaneAsyncRunner(Neolane.getInstance()).registerDevice(token, id, optedIn, context, NeolaneTrackerCallback())which seems pretty standard? I'm afraid I have no more information than the stack trace provides. Since none of our code is present in the stacktrace, and I believe the registration is done on another thread, I don't believe we can catch it. The number of crashes spiked massively in the last day, so it may be an intermittent issue like connectivit...

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Crashes from Android SDK, no source code available - Adobe Campaign 17-01-2020
Hey, I'm currently using Neolane on a large Android app (millions of users), and have noticed crashes caused by the Neolane library in our crash reporting system (Firebase Crashlytics). As I couldn't find the source code, I'm unable to find any further information about these crashes. It's worth noting these crashes are rare (30-40 instances across 300-400k uses in last couple of days), but I'd still like to resolve them. They seem to be related to receiving an error when registering a user, the...

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Crashes from Android SDK, no source code available - Adobe Campaign Standard 16-01-2020
Hey, I'm currently using Neolane on a large Android app (millions of users), and have noticed crashes caused by the Neolane library in our crash reporting system (Firebase Crashlytics). As I couldn't find the source code, I'm unable to find any further information about these crashes. Hopefully this community can help! It's worth noting these crashes are rare (30-40 instances across 300-400k uses in last couple of days), but I'd still like to resolve them. They seem to be related to receiving an...

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