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Jennifer_Dungan
Jennifer_Dungan
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Re: Need help sorting out developer access for Adobe Analytics API - Adobe Analytics 22-08-2022
This might be a silly question.. but with the Web Services Access, you did provide access to one or more reporting suites, right? The Web Services Access gives you tool access, but you still need the rights to access the report data....

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Re: Problem with opening links in new tab. - Adobe Analytics 22-08-2022
I've not seen such an issue before... it might help if I could see this behaviour in action? If you don't feel comfortable sharing a URL to the public, you can send me a direct message...

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24

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Re: High % of Visits do not have a value for referrer type - Adobe Analytics 22-08-2022
Are you by any chance tracking Mobile App data as well? Mobile Apps do not set Referral Data (not typed/bookmarked, not anything), there is literally no "referral instance" triggered.

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25

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Re: Merchandised search eVar with binding events - Adobe Analytics 22-08-2022
Hey @fj81 for you question "if we set the merchandised eVar with the add to cart binding event, a product is bound when add to cart happens. Does the transaction need to happen during the same visit in order to attribute search term(s) to the specific product purchase ?" I believe this depends on the expiry set on your eVar (the default is "visit", but you change that in the Admin panel, maybe try Visitor?) Like anything... test, test, test.... in your QA/Dev environment try different scenarios ...

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Re: How is cart addition calculated? - Adobe Analytics 20-08-2022
I don't think that's how this works... If your Order ID is generated on the purchase event, it wouldn't correlate to an "Add to Cart" Action. Your individual products would correlate... So think of it this way: I have Product X and Product YWhen you add Product X to your cart, the "Cart Addition" is triggered (in your products notation, you would have Product X, and maybe some merchadising eVars about that product, etc) Then you add Product Y to your cart... same thing.. you trigger a cart addit...

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Re: In my hit data (clickstream) I have some page views to a url that have a visit_page_num of 0. How can that happen? Also, our website is sending in that the code_ver is JS-2.9.0-LCUM. The visit_page_num=0 hits are sending in a code_ver of TA-1.0.? - Adobe Analytics 20-08-2022
While I don't know offhand what the TA-1.0 version is, maybe if you can identify where the tracking is coming from you can get some more info... is it maybe coming from a very old code implementation? Maybe a no-script implementation (which might explain the lack of hit depth counter) like for a Newletter tracking, or as a compensation for users who have disabled JS? Maybe it's an AMP implementation? There's several possibilities, I think the first step is to try and find the page that is sendin...

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Re: Merchandised search eVar with binding events - Adobe Analytics 19-08-2022
Right.. this is where you might want to have 2 separate eVars... one to capture all search results and another which is bound to your cart events.... Or as you could try using custom attribution as I mentioned with the original unbound eVar..... If you have the option, try both... see if you can use attribution to get close values to the bound event... Having both right now would allow you to compare the values. The gear on your Cart Additions or Revenue Metrics have Custom Attribution available...

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Re: Campaign clicks are not matching with adobe visits - Adobe Analytics 18-08-2022
It's entirely possible that users are: cancelling their open before Adobe tracking is called (while the page is loading) You have a large number of users who are blocking web analytics / opted-out of tracking then those values could be getting lost. Visits and Instances could be different because Adobe has a 30 minute visit timeout, meaning that a user could have clicked the link multiple times to come to the website within that 30 minutes, and the Visit will not recount... but the instance will...

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Re: The Pfizer customer ID details of portal metrics are inconsistent with the total number - Adobe Analytics 18-08-2022
Item #1 I think you are missing some details of your table: "breakdown total number of Pfizer customer ID is 2653" - this isn't a correct statement... the first 5 rows (page 1 of 26) adds to 2653... you haven't counted the other 25 pages of results. The circled value at each level of the breakdown is showing the total for each breakdown and they all show the same thing, meaning there is no loss.: To use a similar example, your table, showing 3 months of data, and a prop (rather than an eVar so t...

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Re: Unpublished Analytics segment still shows up in Audience Manager - Adobe Analytics 17-08-2022
I can't believe this still has no responses.. I don't have Audience Manager so I can't really help I wish I could.... While I'm sure you already found this.. https://experienceleague.adobe.com/docs/audience-manager/user-guide/features/segments/paused-deleted-segments.html I hope you can figure this out.

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