Hi Jill, I am also a department of one, at a 50 person company. I find
that the template development, training, process development, and system
administration can be done comfortably by myself. What does become a
challenge is when the volume of new projects increases, especially if
you are still creating or updating projects yourself. I agree that two
would be Ideal, a Lead Project Manger/ System Administrator, and a
Junior level person to help with the grunt work when it gets out of
hand. Good ...