I am assuming your query is with respect to ACC Adobe Campaign
classic.Please contact your org administrator or contact person for the
URL and login credentials (if its sandbox or client environment ie. PROD
or Non Prod).The login credentials should be an Adobe ID or a normal
user account.To login t...
Hello @sguerra For deliveries, you can go to - Campaign Management -
Deliveries.Here you can filter using the fields which you need like
Delivery code, Label, Internal name, Created by(Name). For workflows you
can go to Administration- Production - Objects created automatically-
Campaign workflows a...
Hello Folks, We want to upgrade AC classic which is on premise, Do you
recommend in-place upgrade vs new install?Is there a decent success rate
with in-place upgrades?I am not sure that will work since its old
version. I am aware it will include multiple upgrade path - What would
be the exact upgrad...
The tracking shows unknown for open/click in the deliveries. This is not
for all the records. For some of the record it shows device as PC/Phone.
Any idea what could be the issue, This is a hybrid based setup so not
sure Adobe support can help on it. Thanks!
Hello @AEM_Forum A workflow can be started from all these states
Finished , Being edited or Paused status. If the workflow was paused, it
is resumed, otherwise the workflow is started from the beginning and the
initial activities are activated.You can use the File > Actions menu, or
right-click a wo...
Hi @prathap08 From your 2nd stated line what i understand is you have
admin rights and you need to install the Classic client console on your
local machine. Once the install of client is completed you would want to
connect to a sandbox which can be hosted or On prem.Then following this
steps should ...
Hello @alik98709228 For an SFTP external account, provide the following
detailsserver address - ftp.******.comPort number- 22SFTP server
credentials: account name and password used to connect to the server.
You may need to provide below details to adobe support to get the
external account setup comp...
Hello @prathap08 The campaign client and the server are installed
separately.Assuming you have the setup files already and if not you have
to gain access to Adobe Support portal, you need to be part of customer
organization that has bought the Adobe Campaign license. You have to
raise a ticket to su...