I am assuming your query is with respect to ACC Adobe Campaign classic.Please contact your org administrator or contact person for the URL and login credentials (if its sandbox or client environment ie. PROD or Non Prod).The login credentials should be an Adobe ID or a normal user account.To login t...

Hello @sguerra For deliveries, you can go to - Campaign Management - Deliveries.Here you can filter using the fields which you need like Delivery code, Label, Internal name, Created by(Name). For workflows you can go to Administration- Production - Objects created automatically- Campaign workflows a...

Hello Folks, We want to upgrade AC classic which is on premise, Do you recommend in-place upgrade vs new install?Is there a decent success rate with in-place upgrades?I am not sure that will work since its old version. I am aware it will include multiple upgrade path - What would be the exact upgrad...

The tracking shows unknown for open/click in the deliveries. This is not for all the records. For some of the record it shows device as PC/Phone. Any idea what could be the issue, This is a hybrid based setup so not sure Adobe support can help on it. Thanks!

Hi, The root cause is found and this is due to tablespace error in the database.Thanks!

While executing a newly created workflow, it throws error as attached.While executing an existing workflow, it does not execute and show no action and no logs are generated.

Hello @AEM_Forum A workflow can be started from all these states Finished , Being edited or Paused status. If the workflow was paused, it is resumed, otherwise the workflow is started from the beginning and the initial activities are activated.You can use the File > Actions menu, or right-click a wo...

Hi @prathap08 From your 2nd stated line what i understand is you have admin rights and you need to install the Classic client console on your local machine. Once the install of client is completed you would want to connect to a sandbox which can be hosted or On prem.Then following this steps should ...

Hello @alik98709228 For an SFTP external account, provide the following detailsserver address - ftp.******.comPort number- 22SFTP server credentials: account name and password used to connect to the server. You may need to provide below details to adobe support to get the external account setup comp...

Hello @prathap08 The campaign client and the server are installed separately.Assuming you have the setup files already and if not you have to gain access to Adobe Support portal, you need to be part of customer organization that has bought the Adobe Campaign license. You have to raise a ticket to su...