abhilashs813504

upgrade AC classic On premise - Adobe Campaign 08-04-2022

Hello Folks, We want to upgrade AC classic which is on premise, Do you recommend in-place upgrade vs new install?Is there a decent success rate with in-place upgrades?I am not sure that will work since its old version. I am aware it will include multiple upgrade path - What would be the exact upgrade path?A new install would be installing the latest build on a fresh server then 1) pointing to the old database and copying config xml file or 2) copying the database objects from the previous versio...

105

Unknown device showing in Delivery - Adobe Campaign 25-06-2021

The tracking shows unknown for open/click in the deliveries. This is not for all the records. For some of the record it shows device as PC/Phone. Any idea what could be the issue, This is a hybrid based setup so not sure Adobe support can help on it. Thanks!

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Re: Not able to execute existing and new workflows - Adobe Campaign 25-06-2021

Hi, The root cause is found and this is due to tablespace error in the database.Thanks!

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Not able to execute existing and new workflows - Adobe Campaign 24-06-2021

While executing a newly created workflow, it throws error as attached.While executing an existing workflow, it does not execute and show no action and no logs are generated.

608

Re: When could a Workflow be started? - Adobe Campaign 23-07-2020

Hello @AEM_Forum A workflow can be started from all these states Finished , Being edited or Paused status. If the workflow was paused, it is resumed, otherwise the workflow is started from the beginning and the initial activities are activated.You can use the File > Actions menu, or right-click a workflow and select Actions.Additionally below are the states for which a workflow can be started -1-State - Start as soon as PossibleIn some cases, workflows executed from a campaign do not start when ...

636

Re: Classic Sandbox Install URL Details - Adobe Campaign 23-07-2020

Hi @prathap08 From your 2nd stated line what i understand is you have admin rights and you need to install the Classic client console on your local machine. Once the install of client is completed you would want to connect to a sandbox which can be hosted or On prem.Then following this steps should help - https://docs.adobe.com/content/help/en/campaign-classic/using/installing-campaign-classic/installing-campaign-in-windows-/installing-the-client-console.html Request to attach a screenshot and e...

599

Re: How to create sFTP external account for File Transfer - Adobe Campaign 23-07-2020

Hello @alik98709228 For an SFTP external account, provide the following detailsserver address - ftp.******.comPort number- 22SFTP server credentials: account name and password used to connect to the server. You may need to provide below details to adobe support to get the external account setup completed along with public key to have it uploaded on the Campaign server.1. External Account Name2. Whitelisted IP (public IPs from which you are trying to initiate the SFTP connection must be added to ...

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Re: Classic Sandbox Install URL Details - Adobe Campaign 23-07-2020

Hello @prathap08 The campaign client and the server are installed separately.Assuming you have the setup files already and if not you have to gain access to Adobe Support portal, you need to be part of customer organization that has bought the Adobe Campaign license. You have to raise a ticket to support team and they will provide you the latest setup files for server and client.Client Installation:The client installation is simple and you can do it on your side irrespective of whether you are o...

634

Re: AC FDA Connection to SAP Hana DB - Adobe Campaign 22-07-2020

Hello @ShilpaD Not implemented this but please refer the below instructions for downloading and installing the client file. This should help.http://www.kodyaz.com/sap-abap/install-sap-hana-database-client-software-components.aspx When you register for SAP Hana Express Edition download, the download manager is started for downloading required tools.You can run the download manager on clients that require to connect SAP HANA server or once download the clients.zip which includes the package which ...

646

Re: Upgrade is completed from build 8896 to 9032 but it s... - Adobe Campaign 22-07-2020

Hello @Manoj_Kumar_ , The value should be showing the latest Upgrade build as it correctly shows in other environment except this one. The document referred assumes that let say for instance the environment going forward needs to be upgraded to build 9035 for which the last upgrade value should be pointing to 9032 and not any version prior to that. Thanks,Abhi

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