Hi Jim, When an item in Workfront requires approval, its "pending
approval" Status is represented internally with ":A" at the end.
Accordingly, in order to transform some of your collaborator licenses
into "observers", I suggest you create a document report that returns
all Documents whose status contains ":A", place the report on a
dashboard, make that dashboard the landing page for an Observer layout
template, and assign that layout template to the users who need to act
as observers. Regards, ...