Hi @SatheeskannaK Is this the same case for Transactional messages in
ACS. Can we use Test profile as kind of CC feature in email to make sure
the customer is receiving the email?To be more clear on my question, we
have a case where business wants to send the customer an immediate offer
through the customer service center when there are issues. In this case
while Customer is in call with Customer service team, they will be
receiving an offer with the help of triggered events. So here customer
se...