We would also really appreciate an answer to this question. We are having the exact same issue with some new forms we have created. They were created in Adobe LiveCycle Designer ES4, and then usage rights were extended in Adobe Acrobat XI Pro. When this issue is encountered we send the old version of the form, it was created using the same process a number of years ago, so the only difference is that we were using older versions of both programs. The same recipients who have an issue with the ne...

Hi,Here is a direct link to the updated version of the script. One of our clients recently installed it and it seems to be working as great as the original did for us!http://blog.practicalpdf.com/2013/08/introducing-the-practicalpdf-fix- form-utility/

I just tested the form, by entering data and printing to PDF and it works fine. Also, the form submitted by the client still allows data entry so it has not been printed to PDF. I apologize that I can't give you more info, and understand that makes helping rather challenging This form has been working fine for two years, so I will just chalk it up to a once-off anomaly. If it does happen again, I will try to get more info and post again.Thanks again for your response.

Hi Paul,Unfortunately, I do not have access to the form recipient, but I have been informed that they are not using a MAC and the Properties of the returned form indicate the PDF Producer: Acrobat Distiller 8.1.0 (Windows).Thanks.

Thank you for your response. Unfortunately, I cannot post the document as, although it appears blank, the client has entered personal information into the form.Thanks for the link.

Hi,Yes, requesting that recipients complete the form with Adobe Reader not Mac Preview does seem to solve the problem.The script also worked great for us on forms that had already been completed with Preview. If you would still like some more info on the script, the original script and some dialogue about the issue and solution is from a blog called The PDF Developer Junkie Blog, the entry was entitled Script to Fix Mac OSX Preview.app Form Fill and Save. If you enter the title into the search f...