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Denis_Bozonnet
Denis_Bozonnet
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Re: Blacklisted Email IDs - Adobe Campaign 15-04-2021
Hi,What you observe is weird, unless your campaign workflow does something wrong, a delivery execution does not update the recipient record. I would say that you have an automated process that load your recipients and this process is updating the blacklist fields or the recipient truly reports you as a SPAM (list-unsusbcribe in SMTP Header) or the email ends up in the Junk box of the customer which in this case would certianly upodate the field being the scene. I would check if there is any reas...

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469

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Re: Sending emails to recipients of previous deliveries - Adobe Campaign 15-04-2021
HI,Could you share your workflow and query definition? it's a very common use case remember that an email can fail to be sent or you could have people excluding from your target during delivery preparation by typology rules, meaning that email 2 audience might be less then email 1 audience as all the failed and excluded won't be part of your "sent" criteria. I don't see it as wrong here, it's probably expected. However if you have 100% sent on email 1 and see your audience of email 2 not matchin...

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437

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0

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Re: Sending emails to recipients of previous deliveries - Adobe Campaign 15-04-2021
Hi there, Could you share your workflow and queries definition?

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476

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0

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Re: How to change the HTML on insert image? - Adobe Campaign 24-03-2021
HiClassic isn't great for HTML editor, using the link, you'll be able to add the link behind the image but that's pretty much it, any other tags would have to be added in the HTML itself by navigating to the "Source" tab. Interested to know which tag you'd like to add on the img element? Is it tracking tag for instance?ThanksDenis

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307

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0

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Re: Personalisation of emails with data from one-to-many... - Adobe Campaign 24-03-2021
Hi,It's perfectly possible to use a one-to-many relation to Recipients to personalise deliveries, what you have to do isData Model: Ensure you have a link to Recipient from the many part of the relationWorkflowAfter the Schedule/Start activity, do a a fork with 2 branchesBranch 1: Query your recipient entityBranch 2 Query the many entity to bring all the records you're interested in (for instance voucher that has not been redeemed yet or voucher that has not been sent to customer yet), Add any a...

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303

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2

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Re: Dynamically Assign Coupon Codes and coupon values to... - Adobe Campaign 24-03-2021
Hi,When you say "Coupon is individual", do you mean that there is one coupon id per recipient in the targeted audience? Recipient A receives coupon code A while recipient B receives coupon code B. Or is it the same coupon code across the whole delivery?Do you have a record in the nms:coupon entity that is linked to the Delivery via the coupon-id field?The syntax to add the coupon code might be <%= message.delivery.coupon.code %>ThanksDenis

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401

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Re: Delivery logs - Adobe Campaign Standard 11-03-2021
Hi,It is strange, could you try to search with EVT instead. and go on the right side of the return list to click on the arrow?

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624

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Re: Delivery logs - Adobe Campaign Standard 11-03-2021
Hi,

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624

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Re: Delivery logs - Adobe Campaign Standard 10-03-2021
Hi,Transactional Messages delivery and tracking logs are stored in their own event broad and tracking logs. While using a Query activity, go to the Property tab on the activity and in the "Resource" field, search for broadLog, you should see a series of broadlog entities associated to the Profile and then to each of your transacitonal event, starting with EVT, select the event you're interested and you can query it.ThanksDenis.

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655

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Re: Export file from Workflow to Adobe Campaign SFTP - Adobe Campaign Standard 10-03-2021
Hi Josh,ACS internal SFTP is accessible only via public/private key and you will need to open a Customer Care ticket to request the external account to be created. Then you will use the external account in the Transfer activity in your workflow.Hope this helps,ThanksDenis.

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497

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