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Craig_Thonis
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  • Hi JK,    You'll want to set up Pressure/Fatigue rules. Here are a couple of resources:   https://experienceleague.adobe.com/en/docs/campaign/automation/campaign-optimization/pressure-rules   https://experienceleague.adobe.com/en/docs/campaign-classic-learn/tutorials/sending-messages/fatigue-managem...

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  • Hi Navin,  So the way to track this down (if you are hosting your database and marketing server) is to run the following query. If Adobe is hosting your servers, submit a ticket to them to do the same:    SELECT * FROM NmsTrackingUrl WHERE (iType = 2)   This should produce your Open-type URLs. There...

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  • Hi Sanjana,  Take a look at this other forum posting for AEM. That should provide you with a starting point.   https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager/need-more-info-about-adobe-sensei/m-p/659313   Regards, Craig

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  • Hi Valentin, This is more of an issue with the Outlook rendering engine than Campaign. That said, here is a similar post that may help.https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-standard/changing-hyperlink-color-in-content-block/m-p/318191If that doesn't work, I'd recommend thro...

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  • Hi AurelieSA1,  I would suggest looking for any patterns for these failures. Any specific times of day, involving high amounts of workflows, or long-running queries, etc. Both of these errors are fairly generic Oracle errors that basically indicate that the network connection between Campaign and Or...

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  • Okay then it's something specific with that one child program. I'd recommend submitting a ticket for Campaign Support to review as we'll likely need to access your ACS instance and compare the configurations between the working and non-working programs.

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  • Hi Mandm123. I recommend reaching out to Campaign Support, but can you tell me if you checked the Delivery Summary report at the Campaign and child program levels and if you see results as well?It might be an issue with nesting a parent program and a subprogram. That said, I don't see anything in th...

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  • Hi Rodrigo. The short answer is yes, you can differentiate using the Type field. That said, if you are trying to pull a list of recipients, you could simply query the nms:broadlogrcp table using a workflow and including some additional fields from the nms:broadlogmsg table. You can see this informat...

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  • Hi Lynn,I can't say that I've seen either scenario personally, and without seeing the exact steps to reproduce the issue or the beginning and end results as they display in the proof, it may be tricky to address unless someone else has run into the exact same thing. I would recommend reaching out to...

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  • Hi Sanket. I'm not sure about how to delete them if the application is preventing you. It may be something you can do from the DB level. As for how multiple schemas with the same name got created, from the screenshot, it looks like there may be some leading or trailing spaces, and the last entry is ...

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