since ‎18-03-2019
‎11-08-2020
katrin_p
Level 1
Email Snooze Functionality on preference centre page
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katrin_p

katrin_p
- Adobe Campaign Classic
Good afternoon, we want to implement a 'snooze' functionality on our email preference centre page, whereby patrons can opt to pause receiving emails for a certain amount of time (30 days, 60 days etc). How would we best set this up in Adobe campaign to ensure on the one hand that we don't send emails to patrons who have their emails paused but on the other hand ensure that we start sending them emails again once their 'snooze' period is over? Would we need a field like one of the below, which pr...

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Cart abandonment
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katrin_p

katrin_p
- Adobe Campaign Classic
Hi, we want to set up an automated cart abandonment program whereby the abandoned cart items are pulled in automatically from a webservice (in our case the ticketing system) into an email, which is then sent automatically to the patron. How would we best do this? ThanksKatrin

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Re: Email display issue for icloud/mac/me addresses
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katrin_p

katrin_p
- Adobe Campaign Classic
Thanks Jon for your suggestions. I will check them and let you know how I go.RegardsKatrin

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Re: Email display issue for icloud/mac/me addresses
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katrin_p

katrin_p
- Adobe Campaign Classic
Hi Jon,they are in the same message.ThanksKatrin

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Re: Email display issue for icloud/mac/me addresses
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katrin_p

katrin_p
- Adobe Campaign Classic
Hi Jon,there is a boundary at the very end and the below is also in the message source:ThanksKatrin

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Email display issue for icloud/mac/me addresses
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katrin_p

katrin_p
- Adobe Campaign Classic
Hi,since the beginning of April we have an issue with our emails not displaying properly (just garbled up code is displayed) for patrons who have icloud.com/mac.com/me.com email addresses. The issue seems to only arise when the email is viewed via the app as the emails display fine on MAC when viewed via the browser. Patrons who experience the issue seem to be on IOS version 12.3.1. They don't have this issue with emails from other senders. Below is an example of what the email looks like that t...

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Re: List Update as part of a workflow
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katrin_p

katrin_p
- Adobe Campaign Classic
Thank you for your quick reply. The split is set up as below:And this is how the list update is set up.Will this ensure that patrons are being added to this list on an ongoing basis ?ThanksKatrin

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List Update as part of a workflow
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katrin_p

katrin_p
- Adobe Campaign Classic
Hi,we have built a reengagement campaign and we want to add people who have opened any of the reengagement emails to a list within the workflow, so that we can use the list of reengaged patrons in a different campaign later on. We have set it up as shown in the screenshot below. Is this the correct way to do it or does it need to be set up differently?Thanks a lot in advance for your help.Katrin

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