Dont forget to mark your last reply as correct answer

That is great! I am glad to read that and thank you for sharing that feedback

Yes, you're welcome. Good luck!

I am running out of suggestions... I am geussing to post the same question in the PTC online support forum:PTC eSupport Help Discussions - PTC Community Or create a customer PTC account to get access to the missing convertor tools and troublshooting guides.I am inclined to believe, that if you cannot change the convertor tools and is locking you only to support AME, you might need to get a Customer Account type (paid for).In some of the guidelines quoted earlier in this thread I read that Lite a...

Also check this one more link:Solved: Re: Export reports Microsoft Excel - Page 2 - PTC Community in reference to the screenshot you provided:Identify the Clent/Server version that you're using and try to download of the pdf guide provided in the link above:You may need an account to download the PDF guide from this link:http://www.ptc.com/WCMS/files/143530/en/IntegrationsUserGuide.pdf

Please try first to upgrade to the latest service packs for your MS Office applications.Then follow these tips:Create PDFs from Microsoft Office | This link may not apply to your case since you are not using any Adobe PDF maker Add-ons in MS Office, however, look at the image below and see if with the Creo View there is a similar setting when you try to execute the conversion from Excel to PDF process:Same thing here following these tips: 2 Easy Ways to Convert Excel to PDF - wikiHow (shown in s...

Ok, does this happens with every MS Excel workbook or spreadsheets or just with that file?

And I also forgot to ask if you are using the Creo Adapter configuration directory from a mapped network drive or from a web server ?

Hi,I am new to this but as I was researching afew things I have to ask:What type of PTC account are you using ? Does your PTC account need to be upgraded from Basic to Customer to get access to other conversion tools or a full list? Are you using creo view lite or view express?Has the PTC License Server been updated as well? Was the Adobe Acrobat Pro DC installed using a download link or using the installation media provided with the Adobe Experience Manager?Is the user account that you are usin...

Hello,Can you provide a screenshot and a more thoruogh description of the process you were trying to achieve?And please include with your reply the Operating System and version, the MS Office applications you are using and version(s), and if there are any PDF Maker Add-ins installed with your MS Office products.