Hello Adobe Social Product Champions,You could re-authorize a Facebook,
Twitter, Google+, LinkedIn, YouTube, or Sina Weibo property and grant
permissions after making a change to the property, such as changing your
password. How? Click here to know more. Thanks & Regards, Adobe Social
Product Community Team
Hello Adobe Social Product Champions,In such a situation, first identify
the failed posts using the following steps: - Go to Publish > Content
Calender - Filter by post status (Failed), and ensure that the date
range is correctWhen you hover the mouse over the red icon, a
description of the cause of failure appears as a tool tip. Read this
troubleshooting article to know more. Thanks & Regards, Adobe Social
Product Community Team
Hello Adobe Social Product Champions, Have you ever tried to publish
content to your LinkedIn company pages using Adobe Social? This
in-product getting started article would provide you with all the
information you need to perform this task. Thanks & Regards, Adobe
Social Product Community Team
Hello Adobe Social Product Champions,You should use this feature to
configure link-shortening preferences, including enabling or disabling
automatic link shortening in the Publisher and selecting a default
shortener to use for all links. Click this link to read and find out
more. Thanks & Regards, Adobe Social Product Community Team
Hello Adobe Social Product Champions,You can add a new Twitter account
to Social so that you can use Social to publish to Twitter and moderate
tweets. Click Settings >Properties > New Property > Twitter. Read more
here . Thanks & Regards, Adobe Social Product Community Team
Hello Adobe Social Product Champions, Did you know about the Adobe
Social Customer Resource Hub ? This hub is an excellent online product
reference resource to help you become acquainted with the new features
in each release of Adobe Social. This hub include information on -
Capability Spotlights, Quick Start Guides, New Feature Guides, quick
how-to training videos demonstrating new features, migration guides, and
links to webinars.Make use of this great knowledge source! Thanks &
Regards, Adobe...
Hello Adobe Social Product Champions, Learn about what's new in Adobe
Social, including new features and fixes. You may want to bookmark this
link. Thanks & Regards, Adobe Social Product Community Team
Hello Adobe Social Product Champions,These resources are your good
friends when you set about to learn Adobe Social. 1. Training Videos:
Training videos for Adobe Social Classic are available for viewing on
Adobe Enterprise TV:
https://marketing.adobe.com/resources/help/en_US/social/c_training_videos.html2.
Online Training Courses: Adobe Training Services offers a four-hour
course to help you learn how to use Adobe Social. For more information,
see the Adobe Training Services page :
https://trai...
Hello Adobe Social Product Champions,While creating posts from the
Publisher or the Content Calendar, you can save the posts in an
intermediate state as drafts. You can also create a template to use as a
starting point for future posts. Here is the link to the in-product help
article to get you started:
https://marketing.adobe.com/resources/help/en_US/social/t_pub_cnt_cal_drafts.html
Thanks & Regards, Adobe Social Product Community Team
Hello Adobe Social Product Champions,Did you know how to publish a
YouTube video? Here are ways mentioned you could learn to do this
activity. Read below to know more :-Publish a YouTube video using the
Content Calendar or Publisher. You can configure its settings and then
post the video immediately or according to schedule. The link to the
help article:
https://marketing.adobe.com/resources/help/en_US/social/t_pub_youtube.htmlYou
should then be all set to publish video content - good luck! Than...
Hello, You may want to reach out to the Adobe Document Cloud customer
forum -> https://forums.adobe.com/community/document-cloudPlease ask a
question, explore available resources on Acrobat online and also get an
opportunity to connect with peers. So that it helps you, this community
site is meant for Adobe Social solution. Thanks, Avik
Hello -Adobe Social 16.5.1.0 release that happened on 19th May 2016
(05/19/2016) includes the following fixes:Fixed an issue that caused a
"reply failed" message to display in Moderation when replying to a
LinkedIn post.Fixed an issue that caused inconsistent data between the
Moderation Overview report and its downloaded report.Fixed an issue in
Publish Anywhere in which Adobe Social did not recognize a custom
branded domain. This fix is for Publish Anywhere and not for Publisher
and Content Cal...
Hi,Below listed are the steps to fix the issue that you are facing right
now contained in the attached troubleshooting word document.If you still
face the same error, please let us know of the same, also help us with
information about any other user(s) in your company who is/are able to
use this feature well that you have issues with. In that case, please
provide us your company name and other credentials (by sending us a DM)
and we would look into troubleshooting this issue for you. Please note...
Hi Arshath,Customers cannot create alerts or notifications themselves in
Adobe Social. Adobe Social Product/development team can enable
notifications/alerts for customers based on customer/business needs.
Hope this helps. Thanks & Regards,Avik
HI Bhavana,Apologies for the delay in responding to you.It would be
helpful if you are able to tell us the use case for which you need APIs
in Adobe Social to extract data - that might help us support you better
on your query.In the interim I am attaching a link to Adobe Social APIs
that could be of help to you:
https://marketing.adobe.com/developer/documentation/social-api/social
Thanks & Regards,Avik
Hi, Here is an article that talks about embed code (how to add them)
http://adobe.ly/1fD4Gm7 . You may refer to this article as a start.
Please let us know if you need additional support. Would be glad to
assist. Thanks,Avik
Hi Cihan,Instead of using campaign level targeting, you could use
experience level targeting , and instead of using both of the conditions
I mentioned in my post earlier , you could think of using referrers as
being sample.com, or sample1.com as per your requirements.Please know
that if someone directly types an answer, then that would make the
referrer go blank—that is how the javascript works—and if the person
comes from google, then the referrer becomes google.com, so by the
targeting I just ...
Hello Cihan,This is definitely possible with our tool. You could
accomplish this by setting the campaign level Targeting to do this for
you.First you would have to select Site Pages in targeting section and
you can set up the "previous page URL" to match "www.sample.com" in your
example, and in the next step, you could go to the "Traffic Sources" tab
and set the landing page to your Homepage.This would make sure that this
campaign is targeted only to the visitors who came from the specific URL
m...
Thank you Amy for being able to help. If you found the answer useful,
please let us know whether it has helped/solved your query. Glad to have
been of help. Best,Avik
Hi Amy, You may please refer to this article
https://marketing.adobe.com/resources/help/en_US/social/t_an_posts.html
on Post Analytics to view the post statistics/metrics across all
Facebook pages, Google+ pages, and Twitter accounts in your Adobe Social
account. You could also drill down to view statistics/metrics for the
individual Facebook posts, Google+ posts, and tweets (including
Reach,Clicks,Interactions and Engagement etc).Please let us know if you
found this article useful. Would be gla...
Hi Amy, To add to the article link sent, here is another article that
talks about accessing individual reports surrounding campaigns, authors,
platforms, and terms in Adobe
Social.https://marketing.adobe.com/resources/help/en_US/social/t_an_custom_reports.htmlPlease
let us know if you find both the articles useful. If not, please help us
with a more detailed explanation and we would be glad to be of
assistance to you.
Hi Yogita, We had a maintenance release yesterday and this could be
related to this MR. But if you want us to probe further, could you
please provide us your company name and the offer names too?Thanks,
Hi Mark,User roles in Adobe Target Standard are well defined in this
article:
http://microsite.omniture.com/t2/help/en_US/target/gs/index.html#User_Roles.
In case if you still difficulties for the users in Korea and Singapore,
please reach out to your Admin users to have access rights
changed.Please let me know if this works. Thanks,Avik
Hi we need the following info:1.) T&T Company:2.) Admin # (in the
URL):3.) Campaign name:4.) Campaign id (end of URL when in 'edit'
tab):5.) Steps to duplicate the issue:6.) URL of website where is the
T&T campaign implemented) Thanks,Avik
Hi Linda, Could you please let us know if you are using Target Standard
or Target Advanced? What is the environment you are using and lag in
time you see? If you could detail a bit more here, would be able to
assist you better. Thanks,Avik
