since ‎08-02-2019
‎02-03-2021
davidm1708369
Level 2
Re: Quarantine/Blacklist Updates
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davidm1708369

davidm1708369
- Adobe Campaign Classic
The question I have is when I look in the nsm:address table for two clients. The most common Status and Error Reason is Status= Quarantine , Error reason= blacklist coming from the Error text = Inbound email bounce ('rule Email_Client_Unsubscribe' has matched this bounce). I don't understand why if this so clearly? looks like an unsubscribe bounce rather than a "Not known at this address" type bounce it has a status of Quarantine and not Blacklist.

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Email with information a collection link
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davidm1708369

davidm1708369
- Adobe Campaign Standard
In Adobe Campaign Standard how do you use data from a collection link in an email? For example I want to send an email using data from a transaction table, one customer may have 1 transaction, another may have 100 and others have anything in between. In Classic I could use a content block and query targetData. .length to get how many transactions the customer had and then loop through these in the content block to build the email. How would you do this in Standard?

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Salesforce CRM Connector Update field to null
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davidm1708369

davidm1708369
- Adobe Campaign Classic
I'm using the Salesforce CRM Connector in a workflow and need to update a field in Salesforce that has a value with null. However, the connector does not change the value of the field. Any ideas of how to do this?

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HTML Editor CSS URL problem
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davidm1708369

davidm1708369
- Adobe Campaign Classic
I am trying to load an HTML file into the HTML editor. The HTML has a CSS similar to @Font-face {font-family: 'FONT-Light';src: url('https://www.xxx.com/font-Light.eot');src: url('https://www.xxx.com/font-Light.ttf') format('truetype'), url('https://www.xxx.com/font-Light.woff') format('woff');font-weight: 400;font-style: normal;}within the sectionwhich directs to some special fonts but the Editor throws an error Any ideas? If I use Chrome to go to the URL, the font is automatically downloaded.

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Preview Delivery templates that use targetData
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davidm1708369

davidm1708369
- Adobe Campaign Classic
It would be great to have the ability to preview delivery templates that use targetData using seeds where the targetData has been configured for the seeds without having to create a workflow.

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Re: Interaction between capacity typology and delivery waves
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davidm1708369

davidm1708369
- Adobe Campaign Classic
Thanks Venu,So assume that the "Exclude messages in excess of capacity from the target" is ticked. Does the capacity rule take into account that the delivery has been split into two waves?So will AC deliver two waves of 150,000 or will it deliver two waves of 125,000 based on the capacity rule and delivery wavesThanksDavid

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Interaction between capacity typology and delivery waves
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davidm1708369

davidm1708369
- Adobe Campaign Classic
Hi Is there any interaction between capacity typology and Delivery waves. For example if I set an email capacity typology of 200,000 emails per hour and have an email with 300,000 recipients set to go out in two waves of 150,000 1 hour apart, will the capacity typology take into account the waves or just work on the 300,000 and exclude (if set) 50,000 recipients?Many Thanks

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