ACS does not provide its users with opt-in rate for any channel, nor with overlapped opt-in rate to see what % of users are opted-in to which channels. In order to get opt-in rate, you must run custom workflows and figure it out yourself. This is perhaps the #1 data point needed to understand your email / push / etc list, and I think ACS should calculate it for us out of the box.

There is no dashboard where I can permanently save KPIs that are important to me, have the data always accessible to me, have visualization charts to show me trends in that data, and be able to change the time period when I look at it. For example, key data that I suspect all users of ACS may want to know:1. Opt-In rate by channel (email, push, SMS, etc.)2. # of opted-in users by channel3. Email send volume over time4. Delivery Rate5. Open Rate6. Click Rate7. Click-to-Open Rate8. Unsub Rate9. Li...

A few months ago, I asked how I go about getting counts for various profile and subscription table attributes, such as how many profiles, opt-ins, opt-in rate, subscribers, prospects, lapsed, users by country, etc. I asked how to get counts over time so that a user could create line or bar charts depicting the change in counts for any specific attribute of our users. I was informed that ACS only offers dynamic reports for campaigns, so seeing counts was not possible other than creating and runni...

Hi - Like many users here, our customers have unique attributes per user such as name, country, subscriber status, what products user has engaged with, etc. When I create a dynamic campaign that will show the right content to the right user, I would like an easy way to select REAL customers who are part of the campaigns audience, and either take a specific customer or random customer and preview how the dynamic content will populate in the email. How does one do this in ACS?I am hoping to dispro...