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ryanbcg7
ryanbcg7
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Re: [Release Update | Campaign Classic V7] Release 21.1.4 - Build 9342_Sep 2021 - Adobe Campaign 24-09-2021
Hi, we're seeing an issue with client build 9342 connecting to server build 9032. Is there a compatibility issue here?

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354

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0

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Unable to publish any resources - Adobe Campaign Standard 30-01-2020
We used an update process to change ID values of event configurations. This was done to avoid deleting and recreating them. We changed the value from EVT to something like '1707211'. That process worked, but after that we are no longer able to publish, we get an error of attribute or element 1707211 is invalid. When looking at schemas, I see ext:rtEvent _ all still exist even after deleting all event configurations and starting over. This includes the original values, the updated values and the ...

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1.9K

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0

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Re: Limit the number of deliveries sent per day - Adobe Campaign Standard 26-08-2019
Thanks, we have come to the same conclusion. We are also fairly certain that this is likely not what the client will want to do at this point and they would use fatigue rules to simply prevent the same profile from receiving more than 3 emails in a day.

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0

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Re: Limit the number of deliveries sent per day - Adobe Campaign Standard 16-08-2019
Right, fatigue is against the recipient level, but we are looking for an overall cap. For instance, no more than 3 specific deliveries to be sent on a certain day, even if 8 deliveries are submitted. Is there a way to have the tool automatically hold 5 of the deliveries from being sent that day?

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1.5K

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0

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Limit the number of deliveries sent per day - Adobe Campaign Standard 14-08-2019
I see the document for ACC has details for capacity rules, but what about ACS? Is there only the option for fatigue, which would be at the recipient level and not an overall email send cap per day? I have a request to cap the amount of unique deliveries being sent per day. Before we go down a different path to make this happen, is there a built in mechanism to replicate the capacity functionality from ACC?

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4.1K

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1

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5
Re: Notification of workflow supervisor - Errors - Adobe Campaign 01-08-2019
The issue has been resolved. The problem was the "Do not import recipients into the database" dialog box was checked. We couldn't uncheck it, that was the only difference between the production instance and the sandbox I was comparing it to. To fix it, we changed the value in the delivery form from true to false and, viola, the box could be unchecked, we could change the destination mapping for the flowchart id column and the OOTB template now works.

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2.0K

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Re: Notification of workflow supervisor - Errors - Adobe Campaign 19-07-2019
Correct, I set up a workflow to fail (no logic in a query) so we could see the alert to make sure it works. Now that I'm taking a closer look at this instance compared to another, I see a working instance has Population from a file in the To line and this non-working instance has a specific set of email addresses called out. When I look into the file it's referencing, the values are defined there and I can now preview the delivery. I can't send it still, but a preview of it works. I'll just keep...

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1.9K

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Re: Notification of workflow supervisor - Errors - Adobe Campaign 19-07-2019
Thanks for the reply. This is for the pre-configured alert on a workflow failure (notifySupervisor technical delivery template), there isn't a notification activity in the workflow itself to actual configure. In the workflow properties this is set for the failure notice. Any pre-configured template that uses a dataSource. variable fails. I'm looking as the config-.xml file that has dataSource information in it, the name is set to default still with the other info populated. Other ACC instances I...

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1.9K

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0

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Re: Is it possible to have amount of emails limited per day/week? - Adobe Campaign Standard 15-07-2019
I see the document for ACC around capacity, but what about ACS? Is there only the option for fatigue, which would be at the recipient level and not an overall email send cap per day?

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1.9K

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0

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Notification of workflow supervisor - Errors - Adobe Campaign 15-07-2019
When we try to use the OOTB notification of workflow supervisor we encounter delivery errors, specifically:Error while compiling script 'content htmlContent' line 6: dataSource is not defined. SCR-160012 JavaScript: error while evaluating script 'content htmlContent'.Trying to preview the delivery template:Error while evaluating documentJST-310000 Error while compiling script 'content htmlContent' line 6: dataSource is not defined.SCR-160012 JavaScript: error while evaluating script 'content htm...

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3.2K

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1

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