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saraw71774576
saraw71774576
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  • Hello! We're trying to put together a data dictionary to standardize reporting across all efforts and platforms. I cannot find exact definitions of data fields in the Recipient tracking logs and standard reports.Can anyone define how these are calculated (i.e. does it include opt-out clicks, mirror ...

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  • Hi venur81308875​,Thank you for your response. Unfortunately, we experienced these same errors across multiple locations, computers, and all users.We have tried rebooting our internal servers which host the software. So far, this is showing the most success of all steps we've tried on our side.

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  • We are receiving several errors with the code SOP-330012 that are interfering with our ability to log in and utilize Adobe Campaign. We're on v 7.0 build 8903 for both the console and the server. Clearing local cache did not clear the errors. They are intermittent and appear to occur more frequently...

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  • Quick update: I was able to restore it to both views by going to the report, view tab under this report (I had it open in a tab after it disappeared in the administrative area or else I don't know I'd be able to access it), and checking "Report shared with other operators" but having no operators or...

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  • This is a good reference for HTML encoded alternatives, which you'll want to make sure you're using in your source code for special characters rather than copying from another program or letting a WYSIWYG auto-encode for you: HTML Codes - Table of ascii characters and symbols

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  • Our standard Hot Clicks report has disappeared from delivery report views - without any changes made to the report by our users. Then, in an attempt to get it to reappear, I fiddled with some settings to make it appear more similar in settings to another delivery report that was still showing as exp...

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  • Hi Lorenzon,We find that we often have similar, though slightly different, issues with our deliveries. Ours is the same error and prevents sending or saves though duplicated elements referenced are usually query condition (target part) which we've found a solution for or condition (condition) which ...

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