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Re: Can any one use Adobe Experience Manager as employee facing application? - Adobe Experience Manager 09-11-2018
Thank you again for your feedback and patience.Let me answer the last point.(Not sure if you want to rebuild the UI for the customer care agents in AEM as well ...)ANS: Yes, this is what is in current discussions to re-build all UI functions/features of current CRM in AEM, and all customer care agents will be accessing AEM application rather than current CRM.

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