Hi,You have to check the external account configuration. In
particular:On Campaign side: Product Context: it can be left as blank
(or dma_campaign) if Admin Console – Campaign Product Profiles looks
like “CampaignV6 - - ” ,
otherwise, in case of CampaignV7 configuration, it should be
dma_campaign_classicThe Tenant should point to the “PRODUCTION”
Experience Cloud TenantThe Association Mask MUST reflect the Product
Profiles in Admin Console – Campaign. So, for example, if we have
CampaignV6 – YX...