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navinKumar
navinKumar
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Re: Recipient profile not visible under recipient folder. - Adobe Campaign 19-03-2020
Hi @geoffreyl240454,Thank you for all your help and suggestions.Finally, the issue is solved now. The profiles were added to the nmsrootrecipient folder with with folderid=0. I found this from the database and when the folderid=0, the profiles are not visible in the explorer view.When I followed your steps and added the the folder link in the field in the update activity, it got updated with correct folderid and now visible in the explorer view. Thanks and regards,Navin

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Re: Recipient profile not visible under recipient folder. - Adobe Campaign 13-03-2020
Hi @geoffreyl240454, Yes, I can do that as mentioned in the question details.Thanks,Navin

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Re: Recipient profile not visible under recipient folder. - Adobe Campaign 13-03-2020
Hi @ geoffreyl240454 There are no subflders inside the nmsrootrecipient folder and I have done insert/update operation on the very same folder(nmsrootrecipient). I still followed the steps you provided, but can only see the the older data there. Kind regards,Navin

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Re: Recipient profile not visible under recipient folder. - Adobe Campaign 12-03-2020
Hi @ geoffreyl240454, Thanks for the reply. I tried with "display content of subfolders" and also configured list to display the folders. Still only the old recipient data from recipient folder is visible. Also, there aren't any sub-folders under the nmsrootrecipient folder. Thanks,Navin

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Re: Recipient profile not visible under recipient folder. - Adobe Campaign 12-03-2020
Hi @ geoffreyl240454,Yes, the folder is still defined in the update box.Unfortunately, still cannot see the data under profiles & targets --> recipients. Only, the old profiles are visible there. Thanks,Navin

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Re: Recipient profile not visible under recipient folder. - Adobe Campaign 12-03-2020
Hi @Darren_Bowers As per your suggestion, I added the 2 columns. But cannot see any data.And, I am trying to add the profiles inside profiles & Targets --> Recipient, not any other recipient folder. Thanks,Navin

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Re: Recipient profile not visible under recipient folder. - Adobe Campaign 12-03-2020
Hi @ geoffreyl240454 At first, I was trying to add data, so I chose the "Insert" operation. The data got added but cannot be seen under profiles & targets --> recipient. Following your suggestion, I tried again. This time with "Update" operation as the data were same as before. I also changed the "Record identification" to "Using reconciliation keys" and selected email. Here is the logs from the update box for both the operations "Insert" and "Update".03/12/2020 4:26:25 PM [1,000/1,000] record(s...

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Re: Recipient profile not visible under recipient folder. - Adobe Campaign 11-03-2020
Hi @geoffreyl240454Followed your steps, but still cannot see the the profile data under profiles&target --> recipients. Although, the data did get added as I can see in the data tab for recipient schema.

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Re: Recipient profile not visible under recipient folder. - Adobe Campaign 11-03-2020
Hi @ geoffreyl240454 Thanks for the reply. I am not trying to update here, just insert data and have already selected the "recipient" folder to update. Could you please tell me where /how can I provide the link? Thanks,Navin

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Re: Recipient profile not visible under recipient folder. - Adobe Campaign 11-03-2020
Hi @ geoffreyl240454I have not created a new folder. I just added the "recipients" in the updated dimension in the update data activity. Thanks,Navin

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