since ‎06-06-2018
‎10-12-2019
stevenh20009827
Employee
Re: Deleted workspace is still sending out scheduled reports
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ashishs68626521

ashishs68626521
- Adobe Analytics
Hi Pratheep, One query -- if I delete my workspace project and I have the URL of that particular report. Even after deleting the report I can access the workspace report using that URL. Do you have any idea, how long the report will be accessible using URL? Will it be accessible always ?

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Re: Provide a delete link to delete Data warehouse requests
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Sebasjo

Sebasjo
- Adobe Analytics
Anyone from Adobe, can you confirm if this idea has been considered, assessed for development?

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Re: How to tell how many people who downloaded something then filled out a form?
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pabloc82923542

pabloc82923542
- Adobe Analytics
I just create 2 separate events:Form Completion EventFile Download EventEach triggered separately but since they are events I can then group users/visitors where event 1 or 2 or both are present. Create segments as needed to understand behaviours.Good Luck to you.

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768

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Re: Traffic classification rule - output is always 'unspecified'
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annat96376463

annat96376463
- Adobe Analytics
Hi Arun,I'm sorry for my late respnse- the issue could be resolved easily in my case - due to the list of suites is very large- I missed to add some of them to the classification rule Thank you all for the help!Cheers,Anna

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Re: Looking for a way to extract data (segments and an evar) without hitting 'low traffic' issues
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stevenh20009827

Employee

stevenh20009827
- Adobe Analytics
Hi,Depending on how many values you have Client Care can increase the number of uniques for that specific value being passed.(Low-Traffic) Logic in Adobe Analytics Thanks,Steven Hofheins | Adobe Support

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Re: Can activity map work across report suites?
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stevenh20009827

Employee

stevenh20009827
- Adobe Analytics
Hi Mooreevan,How activity map works is when a link is clicked the data is stored in a cookie (SQI) and then sent on the next load of AppMeasurement.So the data might be sent, but to the wrong report suite from which the link was clicked and could make it complicated to get accurate data on all of the pages.How you can test if Activity Map data is being sent would be the following steps-Go to URLOpen dev tools and have the network tab opened.Filter for b/ssClick a link View image request and here...

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Re: Adobe Analytics dashboards and report suite are not working in Chrome
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samada44756479

samada44756479
- Adobe Analytics
Thanks Steven, much appreciate you help.Let me try your suggestion.Thanks again.AbdulSamad

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Re: What does the mc_audience column in a data feed contain
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Asheesh_P

MVP

Asheesh_P
- Adobe Analytics
Hey Chrish,Are you using server-side forwarding? You will only get this data when ss forwarding is configured correctly. see How to Verify Your Server-Side Forwarding Implementation The mc_audiences field is a multi-value field / “list-variable”. The multiple values represent the segment IDs from Adobe Audience Manager’s Server Side Forwarding integration and are given in the subdocument’s value array, with the variable's delimiter as an ASCII character code in the delim property. "mc_audiences"...

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Re: about subscription
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stevenh20009827

Employee

stevenh20009827
- Adobe Analytics
Hi santoshm,Adobe Analytics is a paid solution.Compare ^ Here are our different packages and you can call 877-722-7088 to get more information.Thanks,Steven Hofheins | Adobe Support

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Re: CSV Export
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stevenh20009827

Employee

stevenh20009827
- Adobe Analytics
Hi,Depending on the data and tool you are using.If you are using workspace click project>download csvAfter you have clicked this it'll take a moment but on the same screen your download will pop up.Download PDF or CSV files If this doesn't help please respond with the tool you are using and exact steps to replicate.Thanks,Steven Hofheins | Adobe Support

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747

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Re: Adobe Analytics Training
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stevenh20009827

Employee

stevenh20009827
- Adobe Analytics
Hi Siddiquedesai,Here are our learning courses for Adobe Analytics.Adobe Analytics Implementation Data Analysis with Analysis Workspace If this isn't what you are looking for and you have a contract with Adobe.Reach out to your CSM to get in touch with our training department.Thanks,Steven Hofheins | Adobe Support

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Re: Error
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stevenh20009827

Employee

stevenh20009827
- Adobe Analytics
Sarah,Typically this is a one time issue and goes away after a little while.If this is a constant issue please try another browser and clear cache and cookies.If that doesn't fix it please open a ticket with client care.clientcare@adobe.com,Please include:Company:Schedule Report Name:Report Suite:and any other information.Thanks, Steven Hofheins | Adobe Support

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Re: New AA User unable to login - Multiple Adobe Products
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stevenh20009827

Employee

stevenh20009827
- Adobe Analytics
Hi,In the admin console, you should be able to add any product permissions to this user.If you are having further issues please open a ticket with client care by emailing:clientcare@adobe.comPlease include:Company:User:Issue:Thanks, Steven Hofheins | Adobe Support

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591

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Re: Data Feed to S3
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stevenh20009827

Employee

stevenh20009827
- Adobe Analytics
Hi,Adobe uses a secure Key Management System to manage and rotate keys.Hope this helps.Thanks,Steven Hofheins | Adobe Support

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409

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Re: Workspace
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stevenh20009827

Employee

stevenh20009827
- Adobe Analytics
Erik,Theirs a couple of things that could be at play.1. (common) You do not have the correct permissions to view workspace.Fix: Reach out to an admin on your team to give you the correct permissions.If you are an admin or you have the correct settings please reach out to client care by emailing: clientcare@adobe.comPlease include—Company:Report Suite:Issue:2. Possible that you don't have workspace included in your contract with Adobe. If number 1 isn't the case please reach out to your CSM to co...

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Re: Classification File Import from FTP
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Andrey_Osadchuk

MVP

Andrey_Osadchuk
- Adobe Analytics
You can upload many .tab files and for each of them there should be a .fin file.file1.tabfile1.finfile2.tabfile2.finetc.

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639

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Re: Should session refresh be checked to override last-touch channel?
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stevenh20009827

Employee

stevenh20009827
- Adobe Analytics
M,If you have session refresh marked to override you will see an influx in traffic.I think pulling raw data to see where you are getting the most of these is going to be the best way to determine where they are coming from and why.If you would like help from client care please email clientcare@adobe.comPlease include—Company:Report Suite:Issue:Thanks, Steven Hofheins | Adobe Support

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Re: Access to adobe client care
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vijayaveenab130

vijayaveenab130
- Adobe Analytics
Thanks a lot Steven, Got it!!Regards,Vijayaveena

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Re: Only 1 page of my project gets converted to PDF on scheduled send
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stevenh20009827

Employee

stevenh20009827
- Adobe Analytics
oodaddy2​Go ahead and open a ticket with our customer care team by sending an email to CustomerCare@adobe.comPlease include the following--Company:Report Suite:Exact Steps to Replicate:And a screen shot if possible.Thanks,Steven Hofheins | Adobe Support

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773

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Re: How much time it takes to reflect data in workspace?
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harish_kumar

Employee

harish_kumar
- Adobe Analytics
Data Availability in workspace can take bit more time then usual depend upon the current latency on the report suite.

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Re: Adobe Migration Woes...
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boosthog

boosthog
- Adobe Analytics
So I've sorted this all out.Regarding Problem #1, most of those people just had to work through the welcome email and that was that.Regarding Problem #2 of not having access to dimensions and metrics:Product Profiles that are granting access to dimensions and metrics NEED TO HAVE report suites built in to the same product profile.You cannot separate them into individual access profiles as I was attempting to do. I am not sure if this is intended by Adobe or documented anywhere.My intention was t...

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Re: Report Suite Access
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stevenh20009827

Employee

stevenh20009827
- Adobe Analytics
Hey Sharon,PratheepArunRaj is correct.Here is some official documentation on the process as well for the new process on the experience cloud. Check out the "Assign Analytics access permissions to a product profile"Manage Experience Cloud users and products Thanks,Steven Hofheins | Analytics Support Consultant

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Re: Page Reload Report
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stevenh20009827

Employee

stevenh20009827
- Adobe Analytics
Hi,The reasons you may see someone reload a site--1. Updates to the site and they aren't seeing it yet.Example: Let's say a company has a new product released and the release date and time is about to happen. You will see people refreshing the site to see the update with the new product. 2. Content or Data didn't load properly (or at all) on the website. So the person refreshes it to see if it will load properly.3. Dynamic content that is always updating.I would say these are the most common rea...

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Re: Migrate data of Google Search Console to Abobe Analytics
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anamariaparasch

anamariaparasch
- Adobe Analytics
Hi Steven,Can you reply with correct URLs? In the article you provided, the SiteCatalyst Product Documentation page is broken.Many thanks!Ana

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844

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Re: Why does Prop and Evar have different values?(PV, Visit, UV)
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ursboller

MVP

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ursboller
- Adobe Analytics
while most of the differences between prop and evar have been pointed out, this would only partially describe the differences in the numbers. I mean, if the eVar and the prop is set exactly on the same hit (assuming its always together), the solutions above would only describe the differences for pageviews. eg. on page 1 both have been set, user navigates to a next page (without pageId), only the pageview counter for the evar will increase (due to visit expiry). but: the numbers are not the same...

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Re: Workspaces prefered web browser
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stevenh20009827

Employee

stevenh20009827
- Adobe Analytics
David,The supported browsers currently are: "The latest major version of these browsers: Firefox, Chrome, Safari, or Edge."From here it becomes a personal preference.Thanks,Steven Hofheins | Adobe Support

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444

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Re: Activity Map Issue | No link Clicks on href tags
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stevenh20009827

Employee

stevenh20009827
- Adobe Analytics
Hi,Typically if you don't see overlays or overlays without data the following issues come to mind.First, let me explain this--Activity Map when the plugin is run it scans the dom for all of the links for the following information (page, region, link)This is how it knows where to place the overlay and do the rankings.1. If for any reason you are passing different data (via a javaScript fx) as Activity Map data than what is scanned when the plugin is run you won't have overlays or ranked overlays....

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Re: Segmenting Mobile Device Type in Clickstream Data
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stevenh20009827

Employee

stevenh20009827
- Adobe Analytics
Hi,You could create a segment whereMobile Device Type equals Mobile phoneThen create another segment whereBrowser existsThrow these in a report and compare.Thanks,Steven Hofheins | Adobe Support

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