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markj24229392
markj24229392
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Re: Support Contact Info - Workfront 02-08-2022
Thanks, but that didn't work for me either. I just got off the line with customer support and they checked 2 things: 1) whether my correct Adobe ID carried over (and it did) 2) whether my profile was "personal" or "company" (it should be company and mine was personal, plus I didn't have the option of changing it to company when logging in). They are working to correct this for me. This also explains why I didn't see the dropdown for company. Hopefully this helps some others, though you probably ...

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Re: How to Submit a Support Ticket on Experience League
-WE
- Workfront 02-08-2022
Instead of using the Support link in the global nav bar, try using this direct link that was provided in the instructions:https://experienceleague.adobe.com/?support-tab=home#support From there, you should have a dropdown menu in the top left corner where you can change the setting to yourcompany (Workfront). Switching that setting will grant you Support access.

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Re: Delegate proofs - Workfront 28-06-2022
Interested as well to know if this could be put back on the roadmap my team would get value out of these types of delegations.

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Re: Allow screenshots in updates/comments - Workfront 19-06-2022
@Tara McKinnon‚You are right. It works for SnagIt but as @Jeff Wunderler pointed, other products like Greenshot and Windows snipping tool doesn't pick the image from clipboard. Hopefully, Workfront will add this feature in the future releases. ‚I wasn't aware that it worked for SnagIt Thanks!

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Re: Enable Users to Customize "In-App" Notifications (Like Email Notifications) - Workfront 03-06-2022
This really should be higher priority. It's 2022, I probably spend equal amount of time adjusting my social media notification settings as I do posting on it! It's critical to functionality, processes, and removing the noise. Any more updates?

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Auto populate custom form in a request from another existing project - Workfront 19-08-2021
When submitting a request a user can select a project that the request is related to. The request has the same custom form on it as the project that is being referenced. Is there a way for the information on the custom form to automatically import into the request so that the requester does not have to fill in all the details again? I thought about trying to use Fusion but this wouldn't populate the information on screen for the requester. Any suggestions would be most appreciated

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Requesters want notifying when someone starts work on the project that was converted from the issue. - Workfront 27-05-2021
I have a lot of requesters with reviewer access level. These requests then get converted to projects using templates. The requesters want to be notified when someone starts working on the project (not when the project is converted). Is there a way to do this without going down the fusion route? If it does require Fusion is there any tips to do this?Any help would be greatThanksMark

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Re: Turn off system notifications for "Work Item Request to Team" - not just email notifications - Workfront 19-05-2021
Thanks, I'll log this with support

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