I have logged into Adobe Campaign through Citrix. But after login, when i try to open the campaigns, it is prompting to login again. The same repeats even if i try to access any of the programs or campaigns in the environment. What might be the issue and how can it be resolved?

There is a link to one of the rating site where the customers can rate a particular company by clicking the link. The customers don't need to log on or insert any personal data. We need this exact same feature in Adobe(send out e-mails). We are lacking a unique link that can be used in Adobe like the present functionality. This can only be possible if we set up an API call as it is already the present case. Please help me in proceeding with this how can it be done.